My DS was lost at Disneyworld for over an hour. It was his 5'th birthday. We went on a whim because we were nearby.
He got jammed in between a massive crowd of people going through the princess castle and was literally ripped away from us.
The 'security' chap that we were dealing with actually chuckled and said, "it's Disneyworld, nothing bad happens here!" Then he proceeded to ignore me and take reservations for the princess tea. Nobody would help me, there were FAMILIES strolling by and I was asking them "Have you seen my boy, he's lost, he's 5, he's wearing a hawaiian shirt, he's yay tall...." and they were turning their heads away from me. One lady said to me in a singsongy voice "That's why we have walkie-talkies!"
But the staff were the worst, they just kept telling me he was fine. (Fine! He's been gone for 25 minutes! ) I actually started to lose it badly at one point....everyone was just so casual, everyone was having a fun, normal day and I started questioning, maybe I'm the crazy one, maybe he's standing right here next to me, or maybe he never ever existed at all.....it was just a bad moment, I know, and I also know it was panic, fear and anger that fueled my temporary madness.
I was back and forth between the child find center (lost child center?) and the castle a dozen times. Each time I was told "sorry, but you'll have to leave your stroller outside" The stroller in question was a smallish thing, a Pliko, with my 3 y/o twins in/on it. DD was sound asleep and DS was hanging on for dear life. I had already lost one child in that hellhole and I'd be damned if I was going to lose any more. And they new I was looking for my child! I was so mad and broken feeling I honestly could have strangled every unhelpful person I encountered (and there were a lot).
It was horrid, horrid, horrid. Never in my life had I ever felt so low, that my child was so disposable, that he was so unimportant, they got his entrance fee and that's all they cared about. They refused to shut down the exit points. They refused to LOOK for him. And I was crying and screaming at anyone to help me look, my littler ones were crying, my DH was storming through the park screaming DS's name. It was like one of those nightmares where you're trying to run but you can't.
My child was found at the opposite end of the park by an elderly lady. How he got there is still a mystery, he said later that he talked to some nice people, but mostly he was pretty shaken.
We left the park immediately and have never bought, watched or promoted in any way another Disney product. I was done.
That's why I don't like Disney.
Sorry for the rant....I can't think about it without getting mad