I Am Angry!

[trimestersdoula]

Ok so most of you have read about my labor and delivery. Well I am angry. I thought I had gotten over it until the other day. The girl that did my BP the day that I got sent from the clinic to the hospital to be induced was a newbie. She didn't know what she was doing. She said my BP was 162/104. My doctor never did a second reading when I was in her office. She just sent me straight to the hospital. My reading at the hospital were all well within normal range except for the one when I got there. It was 145/90. It makes me mad that she went by what some newbie chick said and never checked for herself.

Next thing that I am right PO'd about is this: My doctor said she wasn't sure if the baby was head down. I was positive she was but the doctor insisted that I go for an ultrasound just to make sure. She said it would be quick. Well it wasn't, but whatever, that is just a small part of what I am mad about. The ultrasound tech checked the sex of my baby. They sent the results back to my doctors clinic. Then of course the whole clinic was ooing and awing at a picture of Calli giving the finger when the doctor must have told the sex of the baby. The girl that took my BP earlier is also friends with me sister. She phoned my sister and told her I was having a boy!!!!!!!! Then of course, my sister being excited, told my family and hinted to my husband that we were having a boy. DH was a bit disappointed because he was kind of hoping for a girl. Well we went for the c/s and he announced the sex of our baby and it was a girl. Not only was he surprised, but so was the doctor and my family. The ultrasound tech screwed up and was wayyyyy wrong. The doctor shouldn't have told the whole clinic and the chick at the clinic shouldn't have phoned my sister and told her. I don't care that I have known this girl for a long time, I am still phoning the clinic to make a complaint. It makes me down right angry that personal information was not kept confidential. Especially since she knew that we didn't know and didn't want to know and my family didn't know the sex either.

/End rant.

[crazyrunningmama]

Oh man! I would be soooo p*ssed off at someone blabbing personal information. (I just wandered in from "recent posts"). I so would complain!

Something I have learned for myself though - is to decide what I want to get out of it and say that up front. Like say "I am not happy with your service because of x, y, z and I want a refund or a gift certificate". In this case, do you want her fired? an apology? an assurance that they will be more careful in the future? I am asking because for me, it helps me to get over things if I know what I want for restituition, ask for it, and then move on. I was angry about a lot of things around the time my dd was born, and not resolving them contributed to some increased anxiety/possible PPD (in retrospect)


And, most importantly - congrats on your baby girl!!!

[Baby_Cakes]

Man, I'd be pissed too! Call them up and tell them you're very unhappy with the incredibly unprofessional way they handled your care. Hopefully doing so can and will bring you some closure!

So sorry that things are still pissing you off!

[trimestersdoula]

Thanks girls. I am over everything except those two things. My doctor and her staff should be fired. I don't really care that this girl is friends with my sister. To phone my sister and tell her that I was having a boy when we didn't want to find out and no one knew the sex is ridiculous. DH said he was shocked as heck when she was born and they told him to announce the sex. He was expecting a boy! He said he had to look twice to make sure his eyes weren't playing tricks on him. Then when he announced it to my family back in my room they were all shocked too. Everyone was expecting a boy. I am just glad nobody spilled to me. That would have been really hard on me being in the state I was in, expecting to be giving birth to a little boy and then have HER come out.

Don't get me wrong. I am THRILLED that she is a she. I was secretly wanting a girl LOL.

I am going to phone them and tell them what went on. I almost want her fired. I mean who elses personal, confidential information is she blabbing to everyone.

[ferretfan]

divulging patient information like that is totally against HIPAA confidentiality laws, especially with regard to that girl phoning your sister : i would be perfectly within my rights to start waving the 'lawsuit' word around.....man, now i'm pissed

[Baby_Cakes]

Originally Posted by ferretfan

divulging patient information like that is totally against HIPAA confidentiality laws, especially with regard to that girl phoning your sister : i would be perfectly within my rights to start waving the 'lawsuit' word around.....man, now i'm pissed

:

[daniturtle]

:

Totally illegal to divulge personal medical information!!!! I think it may have been even before HIPAA. Not to mention highly unethical! I remember when I was a candy striper we were very seriously lectured about not telling ANYONE ANYTHING about the people we saw/helped at the hospital (this was in Southern California and apparently they often had actors among the patients). So I knew better as a 15 year old candy striper, for cripes sake!

The girl should be fired, at the very least severely admonished. The clinic could be sued and I'm pretty sure they don't want a liability like that around.

[TaraRae82]

Oh wow. That's a lot to ingest mama. I'd be pissed too. I agree that any information gotten from your u/s's is part of your medical records and absolutely illegal for anyone to be sharing w/o written consent! Oh my. I'm so sorry you got stuck with so many crappy things happening all at once.

[JudiAU]

I would be furious about the violation of your privacy. Have you complained, in writing, to the office? She should loose her job. I am sure that is a violation of HIPPA.

Wait. I just noticed you are in Canada. Does Canada have some sort of patient privacy law?

[mama.rye]

please tell me you are calling first thing in the morning.
i would be furious! :
your feelings are justified.

[lil_miss_understood]

Originally Posted by JudiAU

Wait. I just noticed you are in Canada. Does Canada have some sort of patient privacy law?

Yes, Canada does. Not sure what kind of legal action can be taken, but I'd be on the phone with a lawyer.

[trimestersdoula]

Thanks girls. I am going to phone tomorrow and see what can be done.

[LemonPie]

Never mind. . .my answer was based on HIPAA and I just caught that you are Canadian. Sorry. Good luck!

[Turtlemum]

Oh Trimesterdoula, you have been through so much! I'm Canadian too and you definiate have a case. If nothing else this woman needs to be disciplined. There is a similar personal information document in Canada. You are owed a huge apology. Also you need to report your doctor to their college if you have concerns about your care. From hearing your story, you have many care issues that need to be addressed...maybe a debriefing meeting with the doc would help? Oh, and there are websites that rate doctors...at other women would know!

Huge Hugs : )

[mamanurse]

In the US, you can file a formal complaint with the government under HIPPA. I hope you find some reconciliation. That's so incredibly awful she violated your privacy.

[Pen_esque]

OMG! that is =outrageous=!

I would want her fired. I doubt that someone who showed such poor judgment and an appalling lack of integrity will get the message with a simple reprimand and while she may be a sweet person and all, it's just not appropriate for her to be in a role where she is privy to confidential information.

Grrr!

So sorry you had to deal with all that.

[Zimbah]

Wow, no wonder you're angry, that's appalling. Did you manage to call today and speak to someone? That should certainly be a disciplinary offence, I can't believe she would do that.

[trimestersdoula]

I haven't phoned yet. Been way too busy with an extremely needy babe the last few days. I hope to get a chance to phone today when she is napping.

Thanks for all the support girls. A girl I know told me just to get over it and move on...that I shouldn't dwell on the past. GRRRRRRRRRRRR.

[prairiechild]

I would insist on speaking to the doctor personally and the clinic manager. That is outrageous behaviour and she should be fired.

[TaraRae82]

Originally Posted by trimestersdoula

I haven't phoned yet. Been way too busy with an extremely needy babe the last few days. I hope to get a chance to phone today when she is napping.

Thanks for all the support girls. A girl I know told me just to get over it and move on...that I shouldn't dwell on the past. GRRRRRRRRRRRR.

Sounds like she just didn't want to hear your woe's. She's wrong. You don't have to "just get over it". I hope you can find some closure with your phone call and whatever action is taken.