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Child Care Provider Pet Peeves

post #1 of 138
Thread Starter 
Child care providers, what are you pet peeves about parents, or what would you like to see more from them? I have always wanted to pick my DCP's brain to see what she really wants from me. They are usually pretty laid back and quiet, and don't offer too much feedback or advice. I think they are afraid of offending me. I just thought it would be interesting to hear how child care providers really think.
post #2 of 138
I am not a CC provider, but I know what my DC's pet peeves are:

1. People whose babies don't like bottles- it drives them crazy when the baby didn't get a bottle all weekend and then on Mon morning the baby freaks. I was totally guilty of this.
2. People who they KNOW got off work earlier but don't come pick their kid up till the last minute (this more for people who do it every week, then for people who have an errand every once in a while).
post #3 of 138
Hmmmm.... pet peeves....

Parents who only feed their babies bottles in a carseat/crib so when baby starts daycare they FREAK out when I try to hold them to feed them a bottle

Parents who send their kids to daycare ill. I'm not talking about a cold- if every parent kept their kids home with a cold every time I'd be out of a job I'm talking fevers, horrible coughs, gunk coming out everywhere (again, not talking about the typical daycare kid snotty nose, I'm talking about green junk coming from every orifice), etc. If you have to visit during lunch/naptime and "sneak" the kid tylenol- take them home. Because if we catch you, we'll send little Jimmy home anyway.

Parents who don't approve of our menu (which, in reality, is pretty good compared to other daycares) and say they don't want kiddo eating over half of what we offer.... but don't send in alternatives. If a kid has an allergy we'll be happy to work with that. But if YOU are just picky about what kid eats AND you don't send in food for them.... what do you expect us to do?

Parents who get off work at 4pm, go run errands, take car to shop and OOPS! call at 5:50 saying car is still in the shop and you have no way to pick up your little princess so "I'll probably be a little late". Which, in reality, was 45 minutes late. Yes, I'll hit you with a huge late fee. Come get your kid on time. (Side track- I'm really not a b*tch about it. If you're late very rarely I'm fine with that and usually don't charge a late fee. But if you're constantly late... I'll charge you. I have a life too and I DON'T get paid for 1 minute after 6:00, unless I charge a late fee).

Parents who run in, grab baby, and run out. Without so much as a "hi" or "how was Sally today" or anything like that. Every day.

Parents who constantly "forget" to bring in diapers. What do you expect me to do once we run out of diapers for your kid? Take another kids? Same with clothes. Keep a spare pair in the cubby. If you don't- what do you expect me to do with little Billy when he suddenly vomits/poops all over his outfit?

I'm sure I have more but this will do for now!
post #4 of 138
i have to be honest:

I have never understood why a provider cares what i am doing during the time I am paying for him/her to care for my child.

As long as I am not leaving my son in care for more hours than the contract (state) allows, and as long as he is picked up before the center closes, it isn't anyone's business what i am doing during that time.

I think that is my biggest pet peeve about daycare providers. Given the amount of money I pay each month for my son's care, they are providing me with a service I am paying for, not doing me a favor by watching my son.

I use my son's time in child care to work, to study, to attend classes, to clean the house, to do laundry, to run errands, to go to the doctor, and to (occasionally) go to lunch and a movie with my wife or to meet friends for coffee.

Are some uses of daycare worthier than others?
post #5 of 138
my biggest pet peeve when i worked in a center was parents who brought their baby in still in their icky bulging overnight diaper. yuck

or when they brought the baby in hungry. under 12 months were fed on demand, but over 12 were on the center schedule. you know when the meal times are. dont bring your kin in just after breakfast or lunch if they havent eaten yet. there were times when we had to tell parents to go get their child some food- they tried to drop them off after lunch and the kid hadnt eaten all day because they slept late or whatever
post #6 of 138
Thread Starter 
Quote:
Originally Posted by SuzyLee View Post
I am not a CC provider, but I know what my DC's pet peeves are:

1. People whose babies don't like bottles- it drives them crazy when the baby didn't get a bottle all weekend and then on Mon morning the baby freaks. I was totally guilty of this.
2. People who they KNOW got off work earlier but don't come pick their kid up till the last minute (this more for people who do it every week, then for people who have an errand every once in a while).
I never give DS a bottle when he's with me (I only nurse). Luckily, he has never had problems taking a bottle at daycare.
post #7 of 138
Thread Starter 
Quote:
Originally Posted by StephandOwen View Post
Hmmmm.... pet peeves....

Parents who only feed their babies bottles in a carseat/crib so when baby starts daycare they FREAK out when I try to hold them to feed them a bottle

Parents who send their kids to daycare ill. I'm not talking about a cold- if every parent kept their kids home with a cold every time I'd be out of a job I'm talking fevers, horrible coughs, gunk coming out everywhere (again, not talking about the typical daycare kid snotty nose, I'm talking about green junk coming from every orifice), etc. If you have to visit during lunch/naptime and "sneak" the kid tylenol- take them home. Because if we catch you, we'll send little Jimmy home anyway.

Parents who don't approve of our menu (which, in reality, is pretty good compared to other daycares) and say they don't want kiddo eating over half of what we offer.... but don't send in alternatives. If a kid has an allergy we'll be happy to work with that. But if YOU are just picky about what kid eats AND you don't send in food for them.... what do you expect us to do?

Parents who get off work at 4pm, go run errands, take car to shop and OOPS! call at 5:50 saying car is still in the shop and you have no way to pick up your little princess so "I'll probably be a little late". Which, in reality, was 45 minutes late. Yes, I'll hit you with a huge late fee. Come get your kid on time. (Side track- I'm really not a b*tch about it. If you're late very rarely I'm fine with that and usually don't charge a late fee. But if you're constantly late... I'll charge you. I have a life too and I DON'T get paid for 1 minute after 6:00, unless I charge a late fee).

Parents who run in, grab baby, and run out. Without so much as a "hi" or "how was Sally today" or anything like that. Every day.

Parents who constantly "forget" to bring in diapers. What do you expect me to do once we run out of diapers for your kid? Take another kids? Same with clothes. Keep a spare pair in the cubby. If you don't- what do you expect me to do with little Billy when he suddenly vomits/poops all over his outfit?

I'm sure I have more but this will do for now!
Whew! Not guilty of any of those. I think it's great that you put such an emphasis on holding the babies at feeding. Lots of daycare workers are lazy or just have too many babies to watch to do that.
post #8 of 138
Quote:
Originally Posted by ashleyhaugh View Post
under 12 months were fed on demand, but over 12 were on the center schedule. you know when the meal times are. dont bring your kin in just after breakfast or lunch if they havent eaten yet. there were times when we had to tell parents to go get their child some food- they tried to drop them off after lunch and the kid hadnt eaten all day because they slept late or whatever
I disagree that a child should be on a schedule at 12 months. Our center tried to get them on a schedule at that age, but they remained flexible up until the kids "graduated" out (at age 2.5 or 3). If my child is hungry or thirsty, I expect them to be given food and drink. Even now at his preschool, snacks are self-scheduled and water is available at all times.

I do understand the logistics of keeping naptime and lunchtime at a specific scheduled time (in our state that can't happen until the kids are over 12 months), since they anchor the routine and are more labor intensive points of the day, but if my kid is hungry, feed him!
post #9 of 138
Not a dcp, but used a wonderful one for 2 years who is still a good friend. So on her behalf, I will mention the following (she is a home dcp). Arriving late without calling (like 9:30) when she is trying to leave the house by 9 with all the kids to go to park, playgroup, library etc. Or not coming & not calling. Those are her biggest ones as far as I know. Late pickup goes without saying, but she had a clear policy on that re: late fees and I don't think it was a big issue.
post #10 of 138
Quote:
Originally Posted by spedteacher30 View Post
i have to be honest:

I have never understood why a provider cares what i am doing during the time I am paying for him/her to care for my child.

Are some uses of daycare worthier than others?
I know this was a big pet peeve of mine, so I'll answer.

We were open from 7am until 6pm. That is eleven hours a day. We had several children (who had SAHMs) who were at the school M-F 7am until 6pm. A couple of the children were older (3-4), but we also had an infant and a toddler.

That means these kids were in care for 55 hours a week, so their mom's could shop and get their nails done. I guess it was more that I felt sorry for the children than I was irritated at the parents. I spent more time with their children than they did.

Now, if you do this occasionally, I don't care. In fact, good for you. Everyone needs a break and time to do their own stuff away from their kids. I did it myself...I would leave my boys there for an hour or so a couple of times a week, so I could get my things done. I'm talking about the examples above. Honestly, why have them, if someone else is going to raise them for you?

Most of my other pet peeves have been covered already...

1. Do not drop off a child hungry or with a nasty diaper. And try to have the children somewhat clean. I do not like to spend my morning bathing a child who is covered in:dried poop, vomit, or pee.

2. Don't be late picking up. DCP's have been working all day, too and just want to go home.

3. Bring in what your child needs. Diapers, extra clothes, jackets, food.

4. Don't bring in nasty food. If you send your three year old in with a Pepsi and a Snickers for breakfast, I am not going to be happy. Also, make sure the food you send in is not: expired, something your child is allergic to, crawling with maggots, molded, too little in amount, or inappropriate for their age/ability to eat.

5. Don't get pissy with me when I am following state regulations or even just our school policy. I'm not changing it "just this once" for your child.

6. Don't bring your child in sick. Just don't do it. And for the love of anything, don't drug your child up before sending them in. It's not fair to the teachers, the other children, and most of all, your child. If your child is sick, I will send them home.

I'm sure I have more, but these are off the top of my head.
post #11 of 138
People who get off of work early and then don't come get their child until closing time. It's nice if you want to do this once in a while, but teachers are people, too. We like to go home early sometimes, too.

People who say they're pciking up at, say, 4:30 and then don't show up until 5:15. Very often, in a daycare center, that means a teacher may have to stay later than scheduled, because either there's noboy else to take the child or because the other teacher is not in ratio because of this child staying late. (Obviously, things happen and people are late sometimes, but sometimes... this becomes a habit.)

People who come to pick up at 5:59 when we close at 6. And worse- the same people who let their child continue playing for a while, even though the teacher is waiting to go home.

Parents who send their kids to daycare sick, people who send thei kids to daycare sick and give their child fever reducer medicine, which wears off halfway during the day and when we call for them to pick up their sick child, they refuse to pick up until the original pickup time or will take their time coming to get their child.

Parents who constantly "forget" to bring in diapers or extra clothing. These are usually the same people who, when we send their child home in "extra" clothes (clothes owned by the daycare), the "extra" clothes are never seen again. Also included are the parents who complain because their little boy was send home wearing purple pants with flowers on them. Sorry, but our "extra" clothing is almost gone, you haven't sent in any extra clothes from home, and it was either that or to send your son home naked.

Children coming in with extremely wet or poopy diapers. We had a little girl last year who came in a soaking wet pullup every morning and you can tell it had been worn all night. Yuck!

Parents who expect us to keep their child awake during naptime because their child "doesn't sleep at night" or "takes until such-and-such time to fall asleep at night". Your child is falling asleep at the table and you want us to keep him/her up during naptime?

Don't send your child in with a bag of cookies because "that's the only way you can get your child out of the house in the morning". And don't even think that offering to share the cookies with the class (at 7:30 in the morning!) is okay, either.

Don't get mad at me when I am following state regulations or even just our school policy. I'm not changing it "just this once" for your child.

And perhap one of my biggest of all, if you have schoolaged childrem and children in my daycare (and you don't work from home) and it's a school vacation, so you're home anyways, please don't send your little one in to school and keep the older ones at home. You're child is not a dummy. Your child knows that he/she is being send out of the house and your child knows that his/her older siblings get to stay home with you that day. 9 times out of 10, this will make for a miserable child all day long, and while I'm on the subject, when you're home anyways, because it's a holiday and you send your child to daycare, that doesn't mean that you should wait until the last possible moment to pick up your child. Children need to stay home and spend time with their family, as well, you know.

Okay... back away from the soap box, Harleyhalfmoon...

Sorry, it's been a rough year. Sometimes it feels like as a childcare provider, I'm taken for granted. Sure, it's my job, but it's a hard job. Give me a break once in a while, please!

Break's over. Gotta go back to work...
post #12 of 138
I care for a small group of kids in my home (in addition to my own 3).

I get upset when

* I don't get paid - or I don't get the right amount - or on the right day. I need my pay.

* Parents try to nickle and dime me - my rate is my rate. If you are a teacher and there is a delay, you still get paid. I should as well.

* Parents who drop kids off late (or don't drop them off at all) without a phone call. We then aren't able to go to the park or do anything else if we are waiting for you.

* Parents who allow kids to bring food and toys from home. Unless you bring enough to share - don't bring it!

* Parents who pick-up later than their agreed upon time. I do this from my home because I want time with my family. If you pick up late, I get less time with my own kids. that's precious time for me. Plus, I schedule appointments for my time off - you can't make me late - evening appointments can be very hard to get - don't make me late!

* Parents who sign a contract for a "babysitter" or "child care" but expect a full preschool program. I don't offer that - and certainly didn't ever advertise that I do.

For the most part, I like to assume my parents are a nice, considerate group of people - but these gripes stem from things that even the nicest and most considerate parents have done to me.
post #13 of 138
Thread Starter 
Quote:
Originally Posted by harleyhalfmoon View Post
Parents who send their kids to daycare sick, people who send thei kids to daycare sick and give their child fever reducer medicine, which wears off halfway during the day and when we call for them to pick up their sick child, they refuse to pick up until the original pickup time or will take their time coming to get their child.

Parents who constantly "forget" to bring in diapers or extra clothing. These are usually the same people who, when we send their child home in "extra" clothes (clothes owned by the daycare), the "extra" clothes are never seen again. Also included are the parents who complain because their little boy was send home wearing purple pants with flowers on them. Sorry, but our "extra" clothing is almost gone, you haven't sent in any extra clothes from home, and it was either that or to send your son home naked.

Children coming in with extremely wet or poopy diapers. We had a little girl last year who came in a soaking wet pullup every morning and you can tell it had been worn all night. Yuck!
I think those offenses are horrible! I would never send DS in sick or with a fever and not because they don't allow it. I would feel terrible knowing DS was there all day and not feeling well.

I can't believe some people would complain about the clothes you send them home in when they didn't keep a spare set there. The nerve!

And finally, bringing kids in with a dirty diaper from the night before is disgusting. The first thing I want to do in the morning is tear off that nasty overnight diaper.

: to you. You have one of the hardest jobs in the world and know that people like me really appreciate the people who watch over our most prized possessions.
post #14 of 138
1. Late payments

2. Late pickups

3. Feeding your child a chocolate doughnut and chocolate milk right before dropping him/her off. You know we are going to be having something wholesome here--don't load them up on sugar--it affects the whole group.

4. Saying you will be picking up early--esp. during naptime, only to have me wake your child up early, get them ready, and then you don't show up when you said you would. Actually, I have put a stop to this by telling my dc parents to call when they are close to my house--THEN I wake the child.

I have really great dc parents right now. These are issues I have had in the past.

Oh, one more. Please make sure your child respects the provider's rules when you are there dropping off/picking up your child. Many times, a child will really test the limits when their parents are there. I have had children blatantly do things they know are against the rules and just look at me when they have a parent here. I will correct them if I need to, but I would prefer that the parent do it so the child knows we are a united front.
post #15 of 138
Oh.. this is a great thread.

First off... I have FANTASTIC parents. With the exception of them trying to bring me sick kids, they are ALL perfect. But in the past, I have had some HORRID parents.

1. Parents who drop off a sick child and will SWEAR that it's just teething. No atter how old the child is, or how many teeth the child has, they will say "Oh, it's just teething". Then the child will tell me later "I was throwing up all night".

I have had parents that dropped the child off to me, after being at the ER all night with the child because of a high fever, then tell me "It's just an ear infection". They went home to sleep, but figured I could keep the sick child, even though she didn't get any sleep either.

2. Not bathing the children. I shouldn't have to bathe the children each week.

3. Not picking up on time. <--not as annoying as some things though.

4. Arguing about my fees. <--that one bugs me the most. I am THE MOST FAIR provider in the state, and to tell me I don't deserve what I charge infuriates me. I will usually drop a family that gives me grief about my fees.

Other than that, I have had some extremely difficult kids, but if the parents are easy, I can handle anything. I have had some wonderful, joyfull kids, but if the parents are difficult, I usually won't keep them. One year, I had Ry-Ry. He was the most challenging child I have ever had. In 20 years, he was my hardest. But, his parents were honest with me about his behaviors. They had the same problems at home with him. But, they adored him so much. He hung the moon for them. So, we toughed it out, and I SOOO loved that kid.

I won't tolerate the "I hired you" attitude. We work together, and I am not their employee. So, if a parent wants me to do something differently, they need to ask, not tell. It's all in how I am approached. I will do anything I can to make things work for everybody.
post #16 of 138
Oh.. Diaperqueen reminded me...

Loading your child up on sugar before bringing them bugs me too.

Bringing food from home for them to eat here. Feed them at home, or let them eat what we are having. NO child wants to each cheerios and bananas while your child sits next to them with hash browns and pancakes from McDonalds.
post #17 of 138
Quote:
Originally Posted by hparsh View Post
I think those offenses are horrible! I would never send DS in sick or with a fever and not because they don't allow it. I would feel terrible knowing DS was there all day and not feeling well.

Sadly, MOST parents do bring them sick. I have seven families, and out of seven, only ONE would keep the kids home when they are sick.
post #18 of 138
Quote:
Originally Posted by nextcommercial View Post
Sadly, MOST parents do bring them sick. I have seven families, and out of seven, only ONE would keep the kids home when they are sick.
For some families, that is the biggest catch-22. If mom or dad does not go to work because she/he stayed home with a sick kid, he/she doesn't get paid. But, they still have to pay their daycare provider. Or the employer basically tells the employee that they absolutely cannot miss work that day . And they have no back-up. Grandma lives either too far away or works full time. All their friends also work full time. Stay at home moms seem to get resentful when WOHM want to use them as backup--"I stayed home to raise MY children, not watch someone else's sick kid" (at least that's the impression I get from reading the SAHM forum) We need better policies in this country. All this family-friendly rhetoric--put your money where your mouth is!!!! (We're family friendly as long as business is not affected...)
post #19 of 138
Quote:
Originally Posted by spedteacher30 View Post
i have to be honest:

I have never understood why a provider cares what i am doing during the time I am paying for him/her to care for my child.
Now I have to be honest... I don't give a flying monkey's butt what you do while your child is at daycare. AS LONG AS you pick up on time (and, for the record, "on time" in my definition is before the daycare closes). We've had parents who are very honest and say "today is my day off work. I'm going out to lunch and a movie, I'll be back to pick up kiddo in a few hours". I usually tell them to have a blast and relax. I don't care if you're getting your nails done. I don't care if you're at home cleaning or sleeping. I don't care if you took the day off work so you could drop kiddos off at daycare and go Christmas shopping. Have fun! I don't even care if you take that time to go to the beach and lay around soaking up the sun. AS LONG AS you pick up on time. (and as long as your child is not ill. Nothing pisses me off more than a parent dropping their obviously ill kid off even though they don't have to work that day )
post #20 of 138
Quote:
Originally Posted by StephandOwen View Post
Now I have to be honest... I don't give a flying monkey's butt what you do while your child is at daycare. AS LONG AS you pick up on time (and, for the record, "on time" in my definition is before the daycare closes). We've had parents who are very honest and say "today is my day off work. I'm going out to lunch and a movie, I'll be back to pick up kiddo in a few hours". I usually tell them to have a blast and relax. I don't care if you're getting your nails done. I don't care if you're at home cleaning or sleeping. I don't care if you took the day off work so you could drop kiddos off at daycare and go Christmas shopping. Have fun! I don't even care if you take that time to go to the beach and lay around soaking up the sun. AS LONG AS you pick up on time. (and as long as your child is not ill. Nothing pisses me off more than a parent dropping their obviously ill kid off even though they don't have to work that day )
I COMPLETELY agree. As long as I can reach a parent in case of an emergency, I really don't care where they are or what they are doing.
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