Personally i am going to say they may be bombarded but probably with upset folks. They advertise getting a refund back in as few as 8 days and there has been a large amount of people who aren't getting their refunds. I filed and was accepted on Jan 20th and turbotax told me Jan 30th and the IRS told me Feb. 3rd. I didn't get anything. THe online community there was abuzz with people who filed Jan 16th and were told they would be getting their money on the 23rd. A majority of them did not get it. Then the IRS switched many people's refund dates. Some people who filed Jan 16 are getting not till Feb 24th date. Mine was changed to Feb 10th. IRS representatives are all over the place saying either there are snafu's in the computer system or people have errors. I was told i have no error's on mine. So if i do get mine on the 10th that is a 22 day wait. Just my opinion. I havew always used Turbotax and always received my refund on time.