So I got a new brother (xl-3750) last holiday season. Its been wonderful, though I haven't used it a ton. Its still in pretty new condition. Until today. something went wrong, and I have no clue what! I don't want to take it to a sewing machine repair person or shop (nor do I know where to find one) but I don't know what else to do. So I'm asking here.
What I know: I was sewing along at a reasonable speed, with pins perpendicular to the line I was sewing. The bobbin was very low on thread but I figured i would just run out then rewind it, no problem. all of a sudden, I'm out of bobbin thread, the feed isn't working and the pin I just sewed over is sticking at a really weird angle. Like it were stuck in the machine. I raise the foot, bring up the needle, and remove the peice with little problem. the bobbin is empty, so I took it out. The pin is only the head half of the pin. Whats left is bent in the middle, the end sort of pointed but also dull. The other half of the pin is missing. I thought it might have fallen into the machine, so I unscrewed the plate with a nickle, and gently wiggled it off. I tilted the machine and the screws and nickle fell into the machine, but I got the screws out. The nickle is floating around in an "empty" part of the machine. That is, there seems to be no machinery near it. I look around some more for the pin, assume it flew somewhere else, and close up the machine. I wind the bobbin with no problems. (the bobbin winds on top of the machine, and the needle and feeder thing doesn't move while its being wound.) I put the wound bobbin in and use the little needle raiser thing to try to bring the bobbin thread up. the thing is very sticky, and resistant, and unsmoothly, when usually it is very smooth. I try "sewing" a little when its not in bobbin winding mode, and it just doesn't sound right. There is nothing in particular that is telling me its off from the sound, but its not right. Also, the thread gets stuck a lot, and the bobbin thread will not catch. Normally on this machine both of these are very easy to do.
Does anyone have any idea what could be wrong? What should I do? do I need to take it in to be serviced? how much about will this cost me? how do I find a good place to do so? (I'm in the sf bay area). thank you
What I know: I was sewing along at a reasonable speed, with pins perpendicular to the line I was sewing. The bobbin was very low on thread but I figured i would just run out then rewind it, no problem. all of a sudden, I'm out of bobbin thread, the feed isn't working and the pin I just sewed over is sticking at a really weird angle. Like it were stuck in the machine. I raise the foot, bring up the needle, and remove the peice with little problem. the bobbin is empty, so I took it out. The pin is only the head half of the pin. Whats left is bent in the middle, the end sort of pointed but also dull. The other half of the pin is missing. I thought it might have fallen into the machine, so I unscrewed the plate with a nickle, and gently wiggled it off. I tilted the machine and the screws and nickle fell into the machine, but I got the screws out. The nickle is floating around in an "empty" part of the machine. That is, there seems to be no machinery near it. I look around some more for the pin, assume it flew somewhere else, and close up the machine. I wind the bobbin with no problems. (the bobbin winds on top of the machine, and the needle and feeder thing doesn't move while its being wound.) I put the wound bobbin in and use the little needle raiser thing to try to bring the bobbin thread up. the thing is very sticky, and resistant, and unsmoothly, when usually it is very smooth. I try "sewing" a little when its not in bobbin winding mode, and it just doesn't sound right. There is nothing in particular that is telling me its off from the sound, but its not right. Also, the thread gets stuck a lot, and the bobbin thread will not catch. Normally on this machine both of these are very easy to do.
Does anyone have any idea what could be wrong? What should I do? do I need to take it in to be serviced? how much about will this cost me? how do I find a good place to do so? (I'm in the sf bay area). thank you








, but I'm guilty of not always swapping out my needles when I "ought to". I learned the hard way, just like you, not to sew over pins. It is hard to change that habit.