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Asked to Cover Up at Great Wolf Lodge, Mason Ohio - update post#23

post #1 of 28
Thread Starter 
My family was there for two days and one night. We went down as part of a small group that was doing an event down there for the group. We got there on Saturday early afternoon and stayed the night and left late this evening. I had nursed my 17 month old several times throughout the facility.

I have to say, that the last impression that someone leaves with you is the one that stays with you, and the entire trip home I have been upset about what happened.

We were eating ice cream (ok, DH and the boys were since DD has potential dairy allergy). We were sitting at the tables outside of Bear Claw Cafe, where you purchase the ice cream, and it is also close to the indoor water park area. DD2 wanted to nurse, so I nursed her. I am usually fairly well covered, even though she does not like anything touching her mouth area while nursing. From where she is latched on to where my shirt is, there is maybe a 1/2 - 1 inch area of exposed skin. There is no nipple showing, nor areola showing, just some plain old skin. I would also say I had been nursing for about 5 mins at this time.

Well, this lifeguard walks out of the pool area and over to me and basically says if she gets me a towel will I cover up. I was very shocked, surprised, etc and was not ready for that comment. I replied No, that even if I tried to cover up my daughter would pull it off and drop it on the floor. (We have never really nursed under cover, and she doesn't not tolerate her body under blankets, so doubt she would want her head and upper body under a towel. I swear, the girls mouth just dropped to the floor when I said that. I then commented that it is illegal for her to do anything in the State of Ohio.

The lifeguard then walked over to the other one standing at the door (we are talking we are maybe 20 feet from the entrance), and talks to her for a second, and then goes back in. A few minutes later she reappears and looks towards us and is talking to the other guard again. I sensed there was about to be a problem, so I decided I was going to be proactive and head it off from the start.

I calmly tell my husband and DS's that I will be right back and go upstairs, while still holding DD2 and nursing her, and go to the check in counter and ask to speak to a manager. When asked what I needed, so they knew which manager to contact, I replied that I felt like there was about to be an issue in the water park and wanted to head it off before it started.

I spoke with the aquatics manager, and the whole time she just passed it off as being 16 year old girls and not knowing better. That they had to "go look up the law". (Ok, mind you this is at 9 pm at night...where in the middle of the water park are they going to look up a law that is in the Civil Rights statutes in Ohio.) The manager assured me that they would inform the girls of the law. (Basically sort of felt blown off, and that was trying to be smoothed over to prevent an issue.)

I went downstairs, the boys were done, daughter was done, picked up our two bags and headed back up the stairs to leave. I really didn't want to stick around any longer after that, even though we could still have used the water park and the Magi Quest game. As we are heading up the stairs, at the top if the 3 managers on duty. The aquatics one looks (and I sort of thought the others did as well), and they start talking about what happened.

We still have two days left on the MagiQuest game we purchased, we planned on taking the kids back down Tuesday night if they behaved, since it is spring break. But now I am not so sure I want to go, as DD2 will want to nurse while there.

I will write a letter, because I want to make sure this issue is addressed. I am sure they have done this to countless other nursing mothers, but because they are not from Ohio, did not know their rights or were unwilling to have a scene caused about it and just stopped or covered up.
post #2 of 28
Quote:
Originally Posted by khaoskat View Post
We still have two days left on the MagiQuest game we purchased, we planned on taking the kids back down Tuesday night if they behaved, since it is spring break. But now I am not so sure I want to go, as DD2 will want to nurse while there.
I'd go back. And nurse whenever and where-ever your child wanted. Maybe carry a small copy of the law with you.

You paid for this game, you deserve to get full benefit of it.

But then, I'm in a pissed-off mood right now (thanks to dh and I wouldn't take any crap off of anyone.

Although I do understand just not wanting a conflict. But then, THEY were the ones that started it by not training their teen lifeguards better.
post #3 of 28
Does anyone else see multiple adds for Great Wolf Lodge when viewing this thread?

Ha! If they knew what was being discussed - that a guest was illegally harassed - I don't think they would want their ads on this page.
post #4 of 28
I'm sorry you had to go through that!

My family and I went to a waterpark in Ohio last summer, and before I went I looked up the Ohio breastfeeding law and was pleasantly surprised how protective it is of nursing moms (it's much better than MI's law where I live).

It's ridiculous that places like that have to "look up" the law. They should know the law and make sure that everyone, even their teenaged lifeguards, comply. I wonder how many other nursing moms they haven't treated fairly because they're not following the law.

You might find this article interesting about a similar incident in Ohio:

http://www.bricker.com/publications/articles/1151.pdf
post #5 of 28
Thread Starter 
Thanks Breezymom, I think I will include a copy of that in my fax. I am in the process of writing a letter, after searching for how to get it to corporate. The only way I have found is through faxing it to them.
post #6 of 28

What is a mother with more than one child to do? Lock herself plus baby plus e. g. 2 more children in a bathroom stall? Never leave the house? Sigh.
I just read the law - at least there seems to be some light at the end of the tunnel.
Probably I have to be thankful that I wasn't led away in handcuffs "back then" (I lived in MI from 1999 to 2004) for breastfeeding my babies in the local mall's play area, the amusement park, or a department store.
post #7 of 28
Be sure to contact firstright.org, they are keeping track of BFing discrimination incidents like this .
post #8 of 28
I would carry multiple copies of the law and if you are bugged say "my lawyer said to give you a copy of the law; I expect that I will not be bothered again."
post #9 of 28
Quote:
Originally Posted by Emmeline II View Post
I would carry multiple copies of the law and if you are bugged say "my lawyer said to give you a copy of the law; I expect that I will not be bothered again."
I would do the same. I have business cards with the Ohio law printed on them.

I'm ticked that this happened, especially since it's right down the street from me!
post #10 of 28
Thread Starter 
I did get a call back from the Assistant General Manager. Apparently, when they have a customer complain about a nursing mother they require their employees to say something to the nursing mother. What they are supposed to do, I guess, is tell her about the nice lounge in the spa area, but they don't want a lot of kids so it is basically mom and nursing baby only.

They are chalking this one up to new staff improperly trained due to spring break. The reason they say anything is because they have to balance the needs of those who do not want their families exposed to bf'ing with those who bf.

It still irks me, because I don't think it is right. I am not happy with the response I got from the Assistant General Manager, either. If/when we do go back down there, I will make sure I carry Ohio's law with me, and also any Civil Rights decisions.

I will also contact the one organization. I have one from a long time ago (about 5 1/2 years...) with Golden Corral.
post #11 of 28
Quote:
Originally Posted by BreezyMom View Post
You might find this article interesting about a similar incident in Ohio:

http://www.bricker.com/publications/articles/1151.pdf
I would file a complaint with the commission.
post #12 of 28
Quote:
Originally Posted by khaoskat View Post
I did get a call back from the Assistant General Manager. Apparently, when they have a customer complain about a nursing mother they require their employees to say something to the nursing mother. What they are supposed to do, I guess, is tell her about the nice lounge in the spa area, but they don't want a lot of kids so it is basically mom and nursing baby only.

They are chalking this one up to new staff improperly trained due to spring break. The reason they say anything is because they have to balance the needs of those who do not want their families exposed to bf'ing with those who bf.

It still irks me, because I don't think it is right. I am not happy with the response I got from the Assistant General Manager, either. If/when we do go back down there, I will make sure I carry Ohio's law with me, and also any Civil Rights decisions.

I will also contact the one organization. I have one from a long time ago (about 5 1/2 years...) with Golden Corral.
They need to change that policy! They should not have it be routine that they harass nursing moms, who may not be as educated about their rights. I would totally go back and complain big time.
post #13 of 28
Perhaps they could change their policy so that, when a customer complains about a nursing mother, the staff are instructed to tell the complainer about the nice spa lounge area, where they are welcome to go and sit alone to protect themselves from the sight of babies eating. That would be an even better way to "balance the needs of those who do not want their families exposed to bf'ing with those who bf."
post #14 of 28
Quote:
Originally Posted by khaoskat View Post
I did get a call back from the Assistant General Manager. Apparently, when they have a customer complain about a nursing mother they require their employees to say something to the nursing mother.
what?

Tick off one customer to make another happy?

I'm sad this happened in Ohio too. Give other few weeks and we'll have a nurse in

DH has been saying he wants a vacation.
post #15 of 28
Thread Starter 
Except for the expense and this one incident, the place was great...my boys had a blast.
post #16 of 28
Our family just went to Great Wolf Lodge also. It was expensive, and the staff were quite unpleasant, even surly at times. I'm not breastfeeding ( youngest is CLW a couple years back) and so I hesitated about posting on this thread. I'm unlikely to go back to GWL (this was my first experience there) because it wasn't a good value for money considering the unpleasant staff. But this post just cinches it for me.

I would have maybe been willing to forgive them if I'd come over to the lactivism board and been inundated with posts of " wonderful positive breastfeeding experinece at GWL". The way a place treats breastfeeding mothers and babies might be a good marker of the rest of their corporate behavior.
post #17 of 28
"I'm not breastfeeding ( youngest is CLW a couple years back) and so I hesitated about posting on this thread. I'm unlikely to go back to GWL ..." (G8P4)

Well, I'm not among the BF crowd any more either and for going there - fat chance, look where I live! In my case this thread brought up memories from an amusement park in MI, my son was 8 months at the time. (I got the "dirty looks treatment", big time.)

Don't you just love that management response?
"They are chalking this one up to new staff improperly trained due to spring break. The reason they say anything is because they have to balance the needs of those who do not want their families exposed to bf'ing with those who bf."

This is not really about "balance", is it? This is about the protection of mothers and babies.
post #18 of 28
Quote:
Originally Posted by khaoskat View Post
It still irks me, because I don't think it is right. I am not happy with the response I got from the Assistant General Manager, either. If/when we do go back down there, I will make sure I carry Ohio's law with me, and also any Civil Rights decisions.

I will also contact the one organization. I have one from a long time ago (about 5 1/2 years...) with Golden Corral.
Of course it's not right! It's not even legal!

From the PP bricker.com web site:

Quote:
In
2005, the Ohio legislature adopted the breastfeeding
law in response to a federal court’s
ruling the prior year that a store’s policy of
requiring female customers to breast-feed in
the restroom or outside of the store did not
constitute sex discrimination. With Ohio’s
breast-feeding law in place, such a store, for
example, would engage in sex discrimination if
it denied a mother the right to breastfeed anywhere
in the store the mother is allowed to be.
post #19 of 28
Quote:
Originally Posted by khaoskat View Post
They are chalking this one up to new staff improperly trained due to spring break. The reason they say anything is because they have to balance the needs of those who do not want their families exposed to bf'ing with those who bf..
Tell them that their policy is in violation of Ohio Law and that you will be filing a complaint with the commission.
post #20 of 28
Quote:
Originally Posted by khaoskat View Post
I did get a call back from the Assistant General Manager. Apparently, when they have a customer complain about a nursing mother they require their employees to say something to the nursing mother. What they are supposed to do, I guess, is tell her about the nice lounge in the spa area, but they don't want a lot of kids so it is basically mom and nursing baby only.

They are chalking this one up to new staff improperly trained due to spring break. The reason they say anything is because they have to balance the needs of those who do not want their families exposed to bf'ing with those who bf.


What a lame response. They're trying to equate a legal right with an individual's preference? What they should have done was inform the individual(s) complaining of the laws regarding bfing in public, and tell them their hands are tied.
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Mothering › Forums › Breastfeeding › Lactivism › Asked to Cover Up at Great Wolf Lodge, Mason Ohio - update post#23