My heart goes out to your friend. (Were there no heart ones when she arrived at the hospital? I'd imagine a hospital would do a crash c/s automatically at that point instead of an induction and long labor. If there were tones/movement when she arrived, she may be able to get more information from her hospital records.)
There are many possible reasons for what happened, and it is possible that the sort of closure you want simply isn't available. A babe in a poor birth position (posterior or asynclitic even if they were head down) sometimes results in a "long" pregnancy ending in ruptured membranes without contractions starting up. Infection can also cause the membranes to rupture and although it's not common, there are cases of the babe having an infection while mom doesn't (and mama being GBS free at the time of the test doesn't always mean mama is GBS free at the time of the birth though again, it's not common).
Once the water is broken, the risk of infection does go up even with best practices (though best practices keep those risks fairly low, and "one size fits all" hospital guidelines don't have much research support)... think of bladder infections for example. Sometimes bacteria "moves up" into the bladder despite the general downward flow of sterile urine and good toileting practices. The same thing can happen after the membranes rupture. Also without the cushion of the amniotic fluid it is easier for the cord to get pinched or prolapsed as mom and the babe move around. Sometimes the prolapse is dramatic, sometimes it's a "now and then" pinch that still compromises the babe's ability to function.
I'm so sorry your friend is going through this... if she is up for it, there is a forum
here at mdc that may help, and internet groups like
Solace that have crisis lines (and I think Solace also offers support for friends/family of mamas in need).