Buyers Etsy and Paypal address do not match - Help

[beadmama]

I received an order on Etsy but the address on the Etsy invoice is in the States and the address on Paypal invoice is Australia! What do I do? It looks like someone in Australia is buying it for someone in the US? If I ship to the address not on the Paypal invoice and something happens I am not covered by the seller protection on Paypal.

Uh ... help

[mysticmomma]

Can you contact the buyer via the paypal email address? I know a lot of fraud happens this way.

[beadmama]

I emailed the PayPal email address so I guess I will see what happens with that.

I have already lost $30 on an Etsy sale when the person challenged the sale with the cc company. PayPal is fighting the charge for us but we are out of the money until all is settled and who knows when that will be. Ugh I hate dishonest people.