I'm becoming more perturbed that I still have not heard from the Director to set up a meeting. It's been more than a week. I'm becoming concerned that the delay isn't from efforts to work things out, but instead, viewing hte incident as appropriately handled and a very low prioirty to meet with me to discuss something viewed as over and done.
I looked at the accreditation site. They are required to report within 72 hours situations that place a child's safety in jeopardy. They didn't even view this situation as warranting an incident report, let alone an accreditation report. They have a formal complaint process.
I'm pretty sure I'm going to file a report with CPS and their accreditation agencies. For daycare workers, any suggestions in filing a formal complaint? Who would you file a complaint with? I was planning to do it in writing and attach all the e-mails as well as info from FAAN and others showing that their actions seriously violated my daughter's action plan as well as established protocals for handling severe food allergies.
Thank you everyone for your support.
As for the accrediting agency, you might be able to contact them and find out who their local representative is. Otherwise, they can at least tell you to whom you should send your documentation at their national offices.
River's mum, I am so very sorry for your loss. I've printed the news story and am requiring every member of my staff to read it this week.