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Frustrated!!

post #1 of 13
Thread Starter 
We have several blueberry one size snap pockets... they have been used for about 6 months and the snaps are starting to like, migrate? Almost like they are being pulled toward the edge of the wings... but I don't make them that tight!! Just tight enough to stay on, why is this happening? When these kick the bucket I am switching to mostly PFs and covers... I have heard PFs are sturdy and last forever and covers are cheap to replace since it seems I am just diaper cursed. We will probably use FB pockets for overnight and for DH, but seriously.. I love my BB
post #2 of 13
I'm sorry you are frustrated.

Is the fabric itself getting stretched out? Maybe you can contact the retailer you purchased them from to see if this problem has happened with other people.

Diaper troubles stink.
post #3 of 13
Thread Starter 
The fabric itself looks fine... the snaps just seem to migrating toward the outer edge of the wings Maybe they are just getting too much use? I have no idea... I will probably still keep them around for DH though because he really likes them.
post #4 of 13
Typically when you put snaps in, you put them through 2 ayers of fabric. That is bc the snap pokes a hole through the fabric, and you need to reinforce it a bit so that the hole doesn't tear, and take your snap with it.

It almost seems like they made an error sewing these and don't have a reinforcing layer.

Blueberries are pretty pricey, right? I would complain (politely) directly to the company and tell them you are disapointed. I would expect them to replace the diapers for you. 6 months is not a reasonable life span for a diaper.
post #5 of 13
Thread Starter 
I think I may email the woman who owns the store I bought them from... she is very nice and I am sure she will have some good input. Blueberries are pricey, like 25 dollars a diaper, but I really love the fit!!!
post #6 of 13
I would contact the retailer to see if this may be a reoccurring problem with other customers and similar issue.

I would not expect a replacement. 6 months is beyond a reasonable replacement time frame on an item/s that is worn and washed time and time again for 24 weeks. If it were a month I would say please contact the company and I would hope that they would work with you on the issue.
post #7 of 13
Hm, I don't usually post here but Ifluffedthree, assuming these are one-sizes, what IS a reasonable partial refund timeframe? I mean, we don't spend this much money on made in the USA/Canada diapers to buy them every six months, you know? That's at LEAST $1,000 by the time a child potty-trains, if she trains early!

I have to admit my expectations were for around 18 months. Not that I'd request a replacement, but a partial refund, after 6 months with regular wear and tear. Not least because my pre-folds lasted 24 months. Hmmm.
post #8 of 13
Thread Starter 
Quote:
Originally Posted by EdnaMarie View Post
Hm, I don't usually post here but Ifluffedthree, assuming these are one-sizes, what IS a reasonable partial refund timeframe? I mean, we don't spend this much money on made in the USA/Canada diapers to buy them every six months, you know? That's at LEAST $1,000 by the time a child potty-trains, if she trains early!

I have to admit my expectations were for around 18 months. Not that I'd request a replacement, but a partial refund, after 6 months with regular wear and tear. Not least because my pre-folds lasted 24 months. Hmmm.
I would be curious about this too... it just seems that if I am going to spend 25 dollars on a one size diaper it should alst longer than 6 months. I have a huge stash too so it isn't like they get used every day or anything.
post #9 of 13
Thread Starter 
So, I have spoken with the owner of the store I bought them from and she says that BBs are under warranty for a full year, as long as they are functional (as in, the snaps are still attached) she can't send me new ones but that if any of the snaps come all the way out she can. She also said to let her know how they are looking in a couple months and that if more snaps are moving/going over the edge of the wing we will work on a solution.
post #10 of 13
Quote:
Originally Posted by EdnaMarie View Post
Hm, I don't usually post here but Ifluffedthree, assuming these are one-sizes, what IS a reasonable partial refund timeframe? I mean, we don't spend this much money on made in the USA/Canada diapers to buy them every six months, you know? That's at LEAST $1,000 by the time a child potty-trains, if she trains early!

I have to admit my expectations were for around 18 months. Not that I'd request a replacement, but a partial refund, after 6 months with regular wear and tear. Not least because my pre-folds lasted 24 months. Hmmm.
There was no reference to partial refund time frame made by me - only replacement, which was what I commented on.

My cloth diapering experience began in 1989 -- I am aware of how much diapers cost and the amount that can be involved. Noting that the amount spent is a variable determined by the individual. Personally I never spent a $1000.00 on diapering per child. In fact, I never spent $1000.00 for three children, two which potty learned at 3.5 years. Not exactly early. I opted to use those dollars for private education instead of diapers.

A one size diaper is just that -- one size to fit multiple sizes. It does not mean it is constructed with one size special type fabrics. One size are manufactured with similar/same materials that a sized fitted or pocket diaper are. Also, a manufacturer sets limitations as to what would be inclusive in a replacement or warranty. This is information that should be read prior to buying, especially if your spending what you feel to be a large amount of money on a diaper. This way there are not hidden expectation on either side of the purchase. I personally feel that $20-25.00 is a fair price for USA Made with USA textiles one size diaper. In my reading today, I was pleased to read that both textiles and construction of BB are in the USA manufacturing site.

A manufacturer has no way of identifying the size of ones rotation of diapers when they are sold. Again -- it is a variable. Clearly any item sent back noting defect will display the general amount of wear and tear on them and should give the manufacturer a better idea as to how to best amend a true defect on their part, or to decline the request.

As noted in the op more recent post. BB retailer/owner did not offer a replacement @ 6 month. I would have been disappointed if they did not leave the door open to readdressing the issue should the problem show signs of continuing. I personally feel it was handled accordingly and about how I expected it would come back. To the OP, I am glad that you have an opportunity to readdress this with them in a few months, need be. Should they continue to migrate rendering them non functional I hope that they will honor your original inquiry and issue a fitting partial refund. I never indicated that I did not think a partial refund may be a fit to your issue, my comment was on replacement @ 6 month.

I hope the migration stops and you continue to enjoy your purchase.
post #11 of 13
Thread Starter 
Actually, if they are rendered unusable before I have owned them a year they will be replaced. Currently they work still but should the snaps come totally out the diapers will be replaced.
post #12 of 13
Quote:
Originally Posted by Ifluffedthree View Post
There was no reference to partial refund time frame made by me - only replacement, which was what I commented on.

My cloth diapering experience began in 1989 -- I am aware of how much diapers cost and the amount that can be involved. Noting that the amount spent is a variable determined by the individual. Personally I never spent a $1000.00 on diapering per child. In fact, I never spent $1000.00 for three children, two which potty learned at 3.5 years. Not exactly early. I opted to use those dollars for private education instead of diapers.

A one size diaper is just that -- one size to fit multiple sizes. It does not mean it is constructed with one size special type fabrics. One size are manufactured with similar/same materials that a sized fitted or pocket diaper are. Also, a manufacturer sets limitations as to what would be inclusive in a replacement or warranty. This is information that should be read prior to buying, especially if your spending what you feel to be a large amount of money on a diaper. This way there are not hidden expectation on either side of the purchase. I personally feel that $20-25.00 is a fair price for USA Made with USA textiles one size diaper. In my reading today, I was pleased to read that both textiles and construction of BB are in the USA manufacturing site.

A manufacturer has no way of identifying the size of ones rotation of diapers when they are sold. Again -- it is a variable. Clearly any item sent back noting defect will display the general amount of wear and tear on them and should give the manufacturer a better idea as to how to best amend a true defect on their part, or to decline the request.

I never indicated that I did not think a partial refund may be a fit to your issue, my comment was on replacement @ 6 month.

I hope the migration stops and you continue to enjoy your purchase.
Well this doesn't really answer my question... I wasn't really saying that you were wrong, or that you did not think a partial refund was in order, I was just kind of surprised. I mean, clothes are expected to last more than six months, and most high-end, made-in-the-USA shops WILL return your things if they show unusual wear after six months. My husband did this with a really expensive made-in-the-EU pair of shoes that fell apart after six months.

It's not that I think the price is unfair. It is fair. But my expectations for that price are high quality materials, and high quality workmanship, you know? I'm not paying more just to keep my money in the country / North America.

I also think that one-size diapers one would expect to be manufactured for a longer term of use than sized diapers because they are meant to grow with baby. They are often MORE expensive than larges, presumably because of the additional snaps, but they are really significantly more, and again, I think that this also takes into account that the companies know that you're not buying one-sizes just because you dislike the letter "S", you know?

I hope I didn't come off as attacking... I have only bought two sets of diapers and one is from Motherease and these show no signs of wear (well... no signs inherent to the diapers, the yellow stains I haven't sunned out and the graying of some of them due to black socks in the washer notwithstanding, which is why in a sense this discussion is theoretical for me ).

But I was just genuinely curious as to what I could expect in terms of length of wear.

ME is pretty clear that once it's washed, it's yours, and that if you are unsatisfied with the product, you can bring it up with them, but no specifics like "you can expect these to last six months and be just as useable as on day one."

I guess that is because of the rotation, as you point out. I only have 30 so that is a lot shorter rotation that some have.
post #13 of 13
Quote:
Originally Posted by EdnaMarie View Post
Well this doesn't really answer my question... I wasn't really saying that you were wrong, or that you did not think a partial refund was in order, I was just kind of surprised. I mean, clothes are expected to last more than six months, and most high-end, made-in-the-USA shops WILL return your things if they show unusual wear after six months. you know?

But I was just genuinely curious as to what I could expect in terms of length of wear.
To answer your question.
I am not speaking for one size or other multi sized manufacturers but I feel strongly that these examples of warranty terms are fair and I would agree with all three.

Snap Defects – 18 months
Elastic Defects – 60 days
Sewing/Workmanship Defects – 60 days
or
Snaps: lifetime
Elastic: 6 months
Sewing: 3 months

30 days on all components of diaper

the above are warranties from three of the popular manufacturers of diapers now known in the growing diaper communities one of which is indicated in this thread.

personally I find the second most fitting to my expectations of a diapering product. I would look more closely at the product upon return to decide how to best approach a problem.
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