Sadly I didn't have much luck with my BB purchase. My first experience was wonderful so when I was lucky enough to grab a custom slot I was so excited! After waiting for my instock and custom order for 4.5 months
I was told that it couldn't be completed and I would get a refund.
I got a custom spot and 2 instock diapers. She said the turnaround would be fast so I told her to hang onto the instock until the customs were completed and she could ship them all together. At the beginning she had great communication and would tell me she was super busy so my order was being delayed, I was ok with that and told her so. Then about 2 months later I was afraid C wouldn't fit in the Mediums anymore and because of the time delay (I also didn't get my holiday diaper in time and told her I didn't want it anymore after that) she offered to up my order to Larges at no extra expense to me. I thought that was great! About a month after that she said my order was done BUT she had cut them all out as Mediums. She would get my new order out to me in a week but if I didn't want to wait I could have a refund. I wanted my diapers so I chose to wait - again. A month later I still had no diapers and there was no communication unless I initiated it. I felt I was being extremely patient during all this too, never once, until the end did I get upset. I think waiting 4.5 months for a custom order is a bit much.
I contacted her again recently and was told that it was too much for her and all she could offer me was a refund. I was very dissapointed! The thing that really gets me is that during this four and a half months and after she has continued to take more custom orders and complete those while my order sat. I asked her why that happened but never got an answer.
Becky is a super sweet WAHM and I know she didn't mean to dissapoint me and that her life was very hectic. But after waiting 4 1/2 months for an order while seeing others being placed and completed did bother me. To her credit she did offer me refunds along the way, but I was told that if I didn't want the refund my diapes would be completed in a week or so. I believed that they would and so I gave her the benifit of the doubt, evidentally I did that one too many times.
It's a shame too, because I would make these diapers (the UT AIO's) my whole stash if I could.