SIGG bottles contained BPA - Page 8

[mommy2maya]

That works for me. I sent one 1l, 2 .6l, and one .4l and hope that they get back to me soon for my replacements. I wanted to replace with the same bottles anyway, not sure what else I would do with the credit anyway.

[aniT]

Originally Posted by lasciate

All stores selling SIGG products have been notified by SIGG to accept returns of any and all bottles with the old liner in exchange for bottles with the new liner.

Good thing our store gave us store credit. I will never buy from SIGG again.

[hipmummy]

Originally Posted by LaLaLaLa

I returned my four Siggs to Whole Foods today. The Siggs were pretty beat up and dented, and I had no receipt, but the Whole Foods people were cheerful and thrilled to exchange them for us.

In our family we'll use the new ones with the new liners. I feel okay about that.

I wish I had done this. I mailed mine back to Sigg. One .3l and two .6l. They sent me an email saying we received your 1L bottle??? I was so mad as I put each one down on the sheet they had me print out and I mailed them together in one box. Arghh. They sent back an email saying they were looking into it....

[mich]

I got my email from Sigg today. There is a pin # and the credit amount for what I sent them. The exact dollar amount to replace what I sent. It just says to use the pin as a gift certificate code on my replacement purchase. No mention of restrictions on what I can buy. We'll see...

ETA- I just placed my order at Sigg. I returned three bottles, and used the credit to purchase a large stainless steel thermos, stainless steel travel mug, and a little kid bag. No problems. I have .99 cents (not much, but useful if you go over) left on my credit if you want it Logan's Mom? Thanks again for the purchase ideas.

[BathrobeGoddess]

I sent them 7 bottles three weeks ago and haven't heard a thing yet...I'm going to be very upset if they don't have them!

[Poodge]

I sent my Sigg bottle back on 08/26 and recieved an email on 09/15 asking me which 0.6 L bottle I wanted as a replacement. I sent an email back that evening with the name of the bottle and on 9/16 recieved an email that the bottle had shipped with a FedEx tracking number. Per FedEx it is on its way.

I do know at our local Whole Foods they are taking them back (I found out after I mailed mine!) and letting you pick any other bottle - Sigg or another brand with a credit.

[bugginsmom]

Originally Posted by mich

I got my email from Sigg today. There is a pin # and the credit amount for what I sent them. The exact dollar amount to replace what I sent. It just says to use the pin as a gift certificate code on my replacement purchase. No mention of restrictions on what I can buy. We'll see...

ETA- I just placed my order at Sigg. I returned three bottles, and used the credit to purchase a large stainless steel thermos, stainless steel travel mug, and a little kid bag. No problems. I have .99 cents (not much, but useful if you go over) left on my credit if you want it Logan's Mom? Thanks again for the purchase ideas.

hmmmm...I wonder why different people are having it fixed differently. I know of two other people who were just offered the replacements too, no pin or credit amount. Did you order your original bottles directly from Sigg? Not that it matters, it is just interesting....

[hipmummy]

They have yet to get back to me and it has been a whole week. The original email said they were going to give me credit. The latest email said they wanted me to pick a replacement. I purchased mine at WFM. I should have just returned them there what a PIA!!

[mich]

That's so weird that the responses are so different. I received a response to my original email on 8/26 with the return form and shipping label. It said I would receive an email with a pin # for replacement purchase with free shipping. It took me a few days to actually mail it out.

I originally purchased the bottles from reusablebags.com in March 08.

[BathrobeGoddess]

I got a code today for $140...I found hidden on their web site their clearance stainless bottles for 19.99...I went with those...figured if I can't get Kleen Kanteens, I might as well get other stainless bottles...
http://mysigg.com/index.asp?PageActi...TS&Category=74

[Cian'sMama]

So how do we know if the new liner is reliable? I am just sitting here on the fence. As others have said, I don't want to be fooled twice...

Also, has anyone tried to return these at EMS? I went in a couple of weeks ago and they had no idea what I was talking about, but I am wondering if that has changed.

[NoraC]

sigg exchange - whole foods Toronto

Have just called the Whole foods in Toronto about the sigg exchange. I was told to go to the website to do the exchange. I guess they were taking any bottles back until today but have changed the policy for some reason--something about Sigg not giving them the credit for the bottles they sent in. Have also called Home Outfitters (Scarborough) and they said they *may* be able to exchange some and that it had to be something they carried. If there was a price difference then I would have to pay the difference. I haven't calculated the cost to mail my bottles but don't think it will be cheap b/c it's so bulky.

[mamaofthree]

took my sigg bottles to whole foods here in maine and they took them back, and gave me our old caps, so i guess if you don't have them you can return them without. BUT you had to get new sigg bottles; no store credit and no other brand. it sounds like each whole foods does stuff differently.

h

[meg-momto2]

i took my two Siggs back to Whole Foods. i called the first one and was told they'd take them back only to be told no when i got there. the three people i talked to had no idea what i was talking about. i called a second WF's on the way home and was told that they were taking them back. this time i got a name and asked specific questions to make sure they'd take them. they said they'd prefer to exchange them but didn't have the new bottles yet. they did have Nalgene and some "green" aluminium bottles that was made in China. i asked for a store credit because i'm not comfortable with either of those options. i order KK for a steal of a deal and i'm never looking back.

[jazzharmony]

I returned 3 sigg bottles to Whole Foods yesterday. Two with the new liners and one with the old. I told them I no longer trust Sigg as a company and I don't want their bottles of any kind. They gave me a store credit, no questions asked. They wrote on their log "no longer trust company".

[kayabrink]

Has anyone tried to exchange their bottle at Carrot Common in Toronto? That is where I got my siggs and wonder if they will exhange for store credit, or new bottles (though I would prefer store credit! The new liner sounds iffy as well...)

[Logan's Mom]

Originally Posted by mich

I got my email from Sigg today. There is a pin # and the credit amount for what I sent them. The exact dollar amount to replace what I sent. It just says to use the pin as a gift certificate code on my replacement purchase. No mention of restrictions on what I can buy. We'll see...

ETA- I just placed my order at Sigg. I returned three bottles, and used the credit to purchase a large stainless steel thermos, stainless steel travel mug, and a little kid bag. No problems. I have .99 cents (not much, but useful if you go over) left on my credit if you want it Logan's Mom? Thanks again for the purchase ideas.

You are welcome. I haven't gottten any info from them yet. When I do ane if I need .99 cents, I'll let you know. Thanks!!! Hope you like your new purchases!!!

[Mama~Love]

Originally Posted by Past_VNE

http://www.bigbottleswap.com/Home.html

Swap out your SIGG bottles for safe bottles at 30% off.

Anyone get a code for this yet?

[journeymom]

Note about Klean Kanteen's wide mouth bottle lid

I bought a Klean Kanteen wide mouth for my daughter and she used it today. She tasted a metallic taste, then found a green substance around the rim.

I found two reviews at Amazon.com stating the same thing. One guy contacted Klean Kanteen and he says they're having him send the bottle in for an exchange and so they could look it over. They thought perhaps the green stuff was residue from the polishing process that got under the rim.

Again, this refers to their new wide-mouth bottle, or the lid anyway.

After I washed dd's bottle and lid, the bottle smells fine, not metallic at all.

I haven't contacted KK yet, but will be in the morning.

By the way, I otherwise recommend the Klean Kanteen. We had no problem with our 2 original KK bottles.

[justmama]

It's been more than 2 weeks since I mailed our siggs and I haen't heard anything yet. I wish I knew that whole foods was taking them because it's 5 minutes from my house and it's really irritating me to wait this long. My kids have no sippy cups to drink from and that's kinda a problem for us. As if I wasn't angry enough about the bpa issue. I think I'm going to email them if I don't hear from them by this weekend and ask for the status of my return.