Well, I received a bill in the mail from my doctor visit I had back on August 28th, the visit I PREPAID for. After calling and talking to the billing department, I find out that not only do I not owe more, I was overcharged by $34. It turns out the receptionist, against the policy of the place, told me I owed more than I did and applied what I paid extra toward a bill my husband still owes from April, a bill I might add that we've applied for charity for and are still waiting to find out if it was approved.
: That was $34 I could have used that week for something important, not as a 30% payment toward a bill we may not even have had to pay. Now that it's been paid, if the charity application is approved, it will not be refunded. It's money gone for nothing because some receptionist was feeling self-righteous that day. What really gets me is that she looked me right in the eye when she told me that she was certain this was the correct amount because I made her look up our application for the sliding fee scale and told her how last time I came in, about a year and a half ago, I was overcharged and had to wait over 3 weeks to receive my refund. Yet she still insisted I did in fact have to pay $110.50, not the $76 I thought I had to pay.