post #1 of 1
Thread Starter 
Guidelines for Reviews

Quote:
This forum has been set up as a way for you to carefully and knowledgeably research others’ interactions with businesses and their opinions of products in order to help you make your purchasing decisions. All posts will be moderated and evaluated against our guidelines. Our goal is a constructive yet honest review board that benefits our members. Please be aware that this forum IS NOT for discussion posting. If you wish to post a question or to ask for opinions on a product, please do so in the Natural Body Care Forum.

Prerequisite to Post: To maintain the integrity of this forum, a member must have a minimum of 50 posts and have been a member for 2 months (60 days).

One Thread Per Company Please! Please peruse the threads to find the company or line of products you desire to review. If the business has not previously been reviewed, a member may begin a new thread. Please use only the business or product name as the title of the thread. Please do not use thread icons.

Please Use Our Form! Follow this link to our Reviews Form which you may cut and paste into your review post.

Time Allotment: Please allow 24 to 72 hours for your review to post. All posts are reviewed by the moderator before being submitted as a thread/to the thread.
----------------------------------------------------

#1. This board will allow for both positive and negative reviews.
Negative reviews must not be written ‘off the cuff’ with spiteful intent, but with the intention of alerting other members to negative experiences. All responses need be constructive and tactful in nature on all accounts. Customer service issues, shipping expedience, rapid refunds or exchanges, discrepancies in product solicitation and actual receipt are welcome. That said, this review board will not be a place to work through negative feelings toward a business or business owner.

#2. Word of Mouth Reviews In no case will ‘word’ of another’s experience or opinion be a part of a review.

#3. Resolving Discrepancies. MDC will not take responsibility or mediate discrepancies between a business and a customer and MDC will not host an ongoing dialogue between the two members. We ask that if a discrepancy has been resolved, that the original poster of the negative review please return to place an update regarding the resolution for the benefit of our members.

#4. Responsibility. As a member of MDC, you are to be responsible for your words in your personal review. Before submitting any negative reviews of a business, customer service or product, please contact the business in question to resolve the issue. Hearsay will not be allowed as each review must be specific to your personal experience with the company or product. Broad sweeping statements are not tactful or constructive and may be defamatory - members must speak only from their personal interaction with the company and/or her product.

#5. Regarding reviews of used items: Although a positive customer review regarding a used purchase only further verifies the quality of the item, a negative customer review of an item previously used by another begs the question of previous wear and care, washing habits, age, etc. For this reason, negative reviews will be limited to NEW products purchased directly from the business or an authorized retailer. Reviews are to address issues of your OWN personal experience using the products on your child; any reviews addressing hearsay will not be posted.


As always we will be reviewing our policies after a period of time to best serve the MDC community. If you have any questions, concerns, or suggestions you may direct them via pm or email to a moderator or administrator.