At least they stopped doing that thing where when you say "medium," they say "grande?" or some other smug correction back to you. Was that policy they had to do that because it was really annoying, but I've noticed they stopped.
I used to work at a starbucks and yes that was policy. You literally had to correct the customer if they ordered their drink wrong too. The training on how to label a cup was a whole damn day lol.
I just had myself a pumpkin spice latte yesterday but I did order decafe only because I get fidgety. I would never come between a woman and her coffee no matter if she is pregnant. I'm SURE she knows that its best to cut back if she has like 10 a day but god that is rude what that chick said.