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For those who have an Amby - Page 3

post #41 of 52
My 11 month old sleeps in her amby every night and when the recall happened I just wasn't sure what we were going to do. The next day I found this (arms reach cocoon) on craigslist. She is sleeping great in it. It seems safer bcs it has 2 springs so it can't tilt to the side, the adjustment is alot easier too, the mattress is firme and a bit wider. I really like it. So if any of you are wondering what to do this could be a safe option.
post #42 of 52
Here is another amby alternative
http://www.kanoe.us/
post #43 of 52

Another Alternative

Another alternative which is common in south east asian countries such as malaysia. they use cradle sarong net. You can see the photos at

www.kangeroo.my

It is obvious to be safe and will not lead to suffocation because of the netting material. It was make by polyester and is soft for baby. Because of the netting nature, it does not retain urine as well. It has also have head protection sew so that baby is not able to drop off from the cradle. The baby also feel like being snug and pampered. Hence
post #44 of 52
I have the arm's reach cocoon. It feels really safe and my baby loves it and sleeps very well in it.
post #45 of 52
Got my official recall email from Amby tonight, it says:

"January 8, 2010

In search of our database we have determined that you may own an Amby Baby Motion Bed. The US Consumer Product Safety Commission (CPSC) in cooperation with Amby Baby USA have finalized a voluntary recall of Motion Beds distributed in the United States.

Consumers should contact Amby Baby to receive a free repair kit. Complete information regarding the voluntary recall notice and a direct link to order the repair kit is available at:

Website www.ambybaby.com

E-mail enquiries@babyhammock.com

Toll Free 866-544-9721

Repair kits will be sent to customers who have requested them in approximately 3 weeks. In the meantime, the CPSC urges parents and caregivers to immediately stop using the recalled Amby Baby Motion Bed until the free repair kit arrives. In the meantime you should find an alternative sleeping environment for your baby.

Sincerely,

Amby Baby Management"
post #46 of 52
I just wanted to suggest a different style of hammock. DS sleeps in a ghodiyu-- and loves it! there is no way that it tips, or that he can get his face stuck in the side.
post #47 of 52
This is the email I received today. I ordered the "repair kit" as soon as it was up on their website. I am beyond disgusted with this company. I wonder if their will be some sort of class action lawsuit.

"Dear Amby Baby customer,

Our records indicate that you requested a free repair kit for your Amby Baby Motion Bed. The kit will ship to you via USPS on one of these dates:

March 1st
March 21st

You should receive the kit no later than March 27. If you haven't received it by then, please email customer support.

Detailed installation instructions will accompany the kit but should you have any questions during install, please visit www.ambybaby.com or email us using the link above.

Thank you,
Amby Baby Management"
post #48 of 52
Quote:
Originally Posted by Heather Marie View Post
This is the email I received today. I ordered the "repair kit" as soon as it was up on their website. I am beyond disgusted with this company. I wonder if their will be some sort of class action lawsuit.
Can you elaborate why you are disgusted? The company was made aware of a problem, made a repair kit for it and are sending it their customers. I'm sure if there has been any delay it is because they've needed time to find a physical solution to mail to their customers and that requires engineering and testing which both take time. I've dealt with the same thing with my DD's Britax Decathalon car seat. There are more recalls on other products, including baby gear. And I'm under the impression that one of the infant deaths was most likely due to improper assembly/use on the part of the parents.

If there is info. that I do not know I am interested to learn it.
post #49 of 52
Quote:
Originally Posted by Charbeau View Post
Can you elaborate why you are disgusted? The company was made aware of a problem, made a repair kit for it and are sending it their customers. I'm sure if there has been any delay it is because they've needed time to find a physical solution to mail to their customers and that requires engineering and testing which both take time. I've dealt with the same thing with my DD's Britax Decathalon car seat. There are more recalls on other products, including baby gear. And I'm under the impression that one of the infant deaths was most likely due to improper assembly/use on the part of the parents.

If there is info. that I do not know I am interested to learn it.
I bought our Amby just after Harper was born and stopped using it after the company vanished once the story of the baby's death started circulating. I was really beyond disgusted that they took their website down and stopped answering their phones for months. I just no longer felt comfortable using a product from a company that showed very clearly they could care less for their customers.

I called the customer service number that was included in the email trying to get through all afternoon today. It mostly kept disconnecting me saying the number was not available. Finally I got through to a gentleman that seemed to be weary with all the complaints he has had to field. He seemed very lost for words. I am beyond angry with how they have handled this entire situation. I spent hundreds of dollars on a product that I didn't get to use and won't get to use. I am angry that it is taking them months after issuing the recall to send out the "repair kit". He did say there is info that has not come out yet about one of the families hanging the Amby by the ceiling instead of using the stand. I agree that is awful, BUT as a company you do NOT vanish for months and months leaving your customers wondering WTF with the only information being that a child has died!! Not a we are investigating the matter or here are the saftey precautions proceed with caution, just NOTHING.

The man did say today that Amby Baby has been sold. He didn't know if the company that bought it would be staying open in the US or not. He said he has been given very little information. He did say before they came to the agreement with the CPSC there had been talk about issuing refunds, but that was quickly squashed because Amby would have had to file bankruptcy. He said he has taken many many calls from people demanding refunds. He also said the whole situation has been handled very poorly and continues to be handled poorly.

I am waiting to see if a class action lawsuit will be filed against the company. I am not really sure how long something like that takes to pop up.
post #50 of 52
I got the same email. There is someone on my craigslist selling an Amby and they say they have the repair kit already. ??
post #51 of 52
Quote:
Originally Posted by mercy589 View Post
I got the same email. There is someone on my craigslist selling an Amby and they say they have the repair kit already. ??
I wonder how they went about sending it out. I requested the repair kit as soon as it went up.
post #52 of 52
I did too. I don't know how someone would have a kit already. Once I get the kit I may sell mine? I don't know.
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