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Originally Posted by Ellies_Papa 
Hi, I'm trying to get my newly acquired water kefir grains to grow but I don't seem to be having much luck. I just received them and I am wondering if them being mailed with this cold weather has hurt them? I have them in a glass jar with water and white sugar one third cup. I boiled the water and let it cool before I put in the grains. I looked at some youtube picures and my grains don't look much like the ones there. Any thoughts on how best to revive them? Thanks, I'm looking forward to trying some of these excellent recipes that were posted here!
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Cold doesn't generally damage water kefir grains (heat can, but cold isn't an issue) so that shouldn't be effecting anything.
Did your grains arrive hydrated or dehydrated? If they were dehydrated, it can take a few weeks for them to behave in a fully normal way.
Grains tend to grow best when they have access minerals. The easiest way to accomplish this is to use quality water if possible (well water, spring water, etc.) and to use a whole sugar which contains molasses (e.g. Rapadura, Sucanat, etc.) or add a teaspoon of molasses to the white sugar. If you don't have access to well or spring water and/or you can't use a whole sugar or some molasses, they will still most likely grow at some point, it will just be much slower. Ultimately, give them some time. Odds are good they will eventually multiply.
BTW...welcome to MDC!