Anyone a Lionbridge Internet Assessor? - Page 15

[EJ'sMommy]

Is anyone else having trouble accessing the time sheet entry?  I haven't been able to get on for the last 24 hours.

[Daffodil]

Originally Posted by EJ'sMommy 

Is anyone else having trouble accessing the time sheet entry?  I haven't been able to get on for the last 24 hours.

Yep.  I couldn't get on last night or this morning.  This afternoon I finally got the page to load after clicking on different things and refreshing multiple times. 

[changingseasons]

Yep- me too.  I can get in about 1 every 10 times that I try, but the screen doesn't fully load.  It lets me put time in though... we'll see if it's still there tomorrow.

[corysmom01]

Hi everyone!

I've been reading this thread top to bottom as I recently applied with Lionbridge. Wondering if you all could help me out.. Can you tell me how long it was before you heard back? I applied at the end of October and have yet to hear a peep. I guess I got my hopes up and maybe I shouldn't have. I wonder if they had a large influx of applicants after all their rave reviews here lol. Wonder if they ar even hiring anymore? I got a "do not reply" email right after applying that said they had received my app and resume but that is it. Did I miss something in that original email? I'd love to hear either way. Maybe I should follow up them?

Any help you can give me would be soo appreciated. This seems like the perfect opportunity for me and I think I'd be good at it! :(

J

[changingseasons]

corysmom- it took almost 2 months before I heard back.

[EJ'sMommy]

Hi All,

I began working for LB in October. I recently left a full-time corporate job to stay at home with my 3 year old son and 5 month old infant. My new job with LB was really a trial to see if I could make it work - - juggling the kids, household chores, etc. and fitting in time to make some extra cash. I found it much harder than I expected to reach the min. # of required hours per week, but I made it in Oct.

In early Nov, I received notice that my work on a certain type of task was not up to standards, and they were giving me a few days' break with no tasks in order to study. This really threw me for a loop...I became very nervous whenever these tasks popped up and was really hesitant to do them. As days went by this month, it seems like the only task type I was getting were the ones I dreaded most. Since I work mostly at the end of the day when the kids are in bed, I tend to be a little weary and can have trouble focusing on the tasks. Rather than risking my quality again, I've not been working the min. number of hours per week.

Long story short...what penalty will be applied when I submit less than 10 hrs/week for November? I am way, way under that for the entire month.

Just wondering if anyone out there knows what will happen? I assume I will get paid later than 10 Dec., but also worried I might get penalized or terminated for only having a handful of hours.... Help. Thanks guys.

[changingseasons]

Ack! That makes me nervous. Did you have any sort of warning that you weren't doing good in that area? Like did you get a ton of unresolved tasks back or anything? I wish they gave a little more frequent feedback when you first start, because I'm totally afraid of that happening- me doing something for a month, thinking I'm doing it right, and then getting a notice that I'm not.

I'm curious about the hours too. I got hardly any hours in last week, but I'm guessing a lot of people were short over the holidays. Hope it's not a big problem.

[EJ'sMommy]

changingseasons, I didn't get any notice whatsoever until the first month had ended.  It was all like a ton of bricks...my "suspension" in order to study more ("Type 5" - look on the timesheet and it's the fifth type down), do the quizzes, webinars, etc.  Then the email stating my productivity was low (90%) and my timesheet was approved with a warning.  I still have no "star" ratings on the portal.  Sigh...I may not be cut out for this job after all...just waiting to see what the "fallout" will be from Nov.  I knew going in that I'd have to stay on top of things, study, etc., but I didn't realize it would be quite this challenging for me.  Good luck!

[changingseasons]

How frustrating. Did they offer you any tips on how to do it better? Or what exactly you were doing wrong? Or was it that you were just taking too long for each task? I'm really nervous to get my 1st month's review.....

[EJ'sMommy]

Originally Posted by changingseasons 

How frustrating. Did they offer you any tips on how to do it better? Or what exactly you were doing wrong? Or was it that you were just taking too long for each task? I'm really nervous to get my 1st month's review.....

No specifics or details given.  It was the quality of my work on Type 5 tasks, rather than productivity (although I was told by the time sheet folks that overall, that was low too).  Anyway, I just got the exact same email as last time, but with NO suspension period.  It just says that my Task 5's are below quality standards, and they recommend I do all the quizzes, tutorials, study, etc.  Which is what I did the last time...don't know what else to do.  And of course what is in my queue today...Task 5s.  Grrrr.  Very frustrated.  The email from today also said that if further quality reviews were low, there's a chance I may be termed.  Ho hum....

[SpuglyRoo]

Does anyone know if it is going to be a problem that my bank account is a joint account?  The only two accounts I have are with my spouse and with my mother, I am not the first listed on either of the accounts.  Should I open a separate account with myself as either the only or the first person named?

I just received a bundle of info in an email and haven't taken the test yet so I may not need to know anyway if I don't pass, but in case I do I'd like to know your thoughts. Thanks!

[changingseasons]

spuglyroo- I have a joint account, and it wasn't a problem.

Got my first paycheck today!!! :joy:joy And man, this is really going to help us out to get some bills paid!!!

[Princess ConsuelaB]

EJ's Mommy, I received the same warning this week but without suspension. I've been working there for 3 months now. I wish they would have said something earlier, or at least give me some hint about what exactly I'm doing wrong. Now I've received notice that I will be given an exam on this task at some point and to fail it is to be removed from the program. I'm studying and improving my comments and skills(of course I'm taking time to be sure I'm doing it right and that makes me take longer, so I'm sure to receive a productivity warning) and I don't know what else I can do. I'm pretty down about it...I'm starting to worry that I might haz teh dumz.

[EJ'sMommy]

Yes, I received the "low quality" email again for Type 5, but also with no suspension this time.  I keep trying to take the Type 5 quizzes, but it's frustrating because it marks you as incorrect, even if you select one of two acceptable answers.  Seems flawed, but I'm just not motivated enough (yet) to notify LB.  I believe everyone is required to take the Type 5 exam that's coming up...it was news on the portal.  I haven't gotten it in my queue yet...anyone else take it yet?  I'm just going to study the guidelines, take the exam, and then let the chips fall where they may.  I like the extra money, but when all I get in my queue are Type 5s, I just can't get the hours in like I want to.  Plus, all my spare time is spent on this job, and just like when I worked full time, I have no time for my house, my hubby, or me.  It's either all about the kids or all about getting the hours. :(

[changingseasons]

Now I've received notice that I will be given an exam on this task at some point and to fail it is to be removed from the program.

Huh. I got that notice about the test, but I haven't received any low quality emails. I figured everyone had to take the test, because I also got an email about how they were getting bad comments on the type 5's. (Maybe I'm one of the bad commenters and that's why I have to take the test! )

[susurrus]

Hello.  I found this thread and would like to join since it seems to be of a positive nature and I have put in my application for Lionbridge and have received confirmation that I will be sent the testing materials by 12/17/10.  I am not a mother, but not because i didn't want to be, sadly (but everything happens for a reason).  I am now 52 (but very young at heart, and i think too in looks).  I have worked as a nurse (RN with MSN) for all these years - so although I didn't have kids myself - I have been a caregiver to many.  Anyways..... I thought it would be nice to keep in touch with others that are starting up with Lionbridge.  I appreciate the comments that have so far been left, as this is making me want to study very hard to make sure I pass.  Thanks for allowing me into your special place.

[EJ'sMommy]

Originally Posted by changingseasons 






Huh. I got that notice about the test, but I haven't received any low quality emails. I figured everyone had to take the test, because I also got an email about how they were getting bad comments on the type 5's. (Maybe I'm one of the bad commenters and that's why I have to take the test! )

I think everyone has to take the Type 5 exam...it was on the Rater Portal homepage.
 

[changingseasons]

Oh good. That's what I figured, but the previous post got me worried.

[savannah smiles]

This company is pretty bad at communication.  They don't seem to know how to manage their consultants very well. I've been with them since February and, outside of one 2-star month, I've done pretty well overall.  I just do the best I can the quickest I can and stop worrying about things beyond that point. I know they tend to let raters go after a year so I figure my time w/ them is pretty limited at this point.

Like a previous poster said, this job tends to eat into my time a lot. I try to work as much as I can when the kids aren't around but that's hard to do consistantly. I actually took most of this month off just to focus on some home projects and not always have the nagging feeling that I should be working.

[changingseasons]

How do you guys keep track of your tasks? I was using just a piece of scratch paper and marking each task on there... but that was getting tedious, and I was going through a lot of paper! Now I'm using the ChaCha Stats Clicker add-on for Firefox, so I can just click on the counter on my browser to keep a running total. Just wondering if anyone else has any time/paper saving tricks for keeping track?