i just wrote them a letter telling them about the leaky freezer bags. i'm beyond disgusted with the bags and the wasting of my milk! here's the letter, i'll be sure to post the response.
Dear Customer Service Representative,
In September 2009, I gave birth to a 35 week preemie who ended up staying in the NICU for 17 days. I had been in the hospital for almost six weeks, so we were well aware that we would be having a baby who needed assistance at first. I breastfed my older daughter for 26.5 months and had pumped for my 30 weeker son for almost six months and knew all too well the benefits of giving my baby my breastmilk.
I ended up having an over supply and gladly stock-piled the extra milk in my deep freeze using the Lansinoh storage bags. I had gone to the store and found that all of the breastmilk storage bags were around the same price but I chose the Lansinoh brand because I had also used the Lansinoh nipple cream when I'd had sore nipples and had good results with it.
I bought bags on four different occasions and used them all to store up my milk. I only ended up pumping for about 5 weeks total before I transitioned my daughter over to full breast feedings. She was not taking much milk, and because I had the over supply, I was able to freeze about 500 oz of breastmilk for her.
My husband uses that breastmilk at night to give her a bottle with her vitamins in it. My daughter requires extra vitamins added to her diet due to a diagnosis of neonatal osteopenia. Imagine our dismay when bag after bag of the breastmilk leaked when we transitioned it from the deep freeze to the refrigerator for thawing!!! All of that precious breastmilk and every bag we've thawed has leaked.
For the most part, we think that the breastmilk is okay to use, but it doesn't last very long in the fridge and several bags have had freezer burn. Additionally, some of the milk has smelled "off" and we've had to discard it. We place the bag in a cup to thaw and sometimes as much as 1/2 of the milk will leak out into the cup, rendering it unusable. I estimate I've lost nearly 50 oz. of my precious breastmilk due to freezer bag failure.
I realize that I didn't have to work as hard as some moms do to get that milk, but now I'm having other complications and my breastmilk supply is low. I really want to make one year breastfeeding my preemie and that goal is being dashed every time I thaw out milk in a leaky bag.
I don't know how you can rectify this situation, but I wanted to let you know that your breastmilk storage bags failed and hopefully you can fix any issues you are having in the manufacturing processes. Obviously, my breastmilk can not be replaced nor can I trust your brands in the future and will therefore not be recommending them to mothers that I counsel with breastfeeding issues.
Regretfully,
Jen H
Dear Customer Service Representative,
In September 2009, I gave birth to a 35 week preemie who ended up staying in the NICU for 17 days. I had been in the hospital for almost six weeks, so we were well aware that we would be having a baby who needed assistance at first. I breastfed my older daughter for 26.5 months and had pumped for my 30 weeker son for almost six months and knew all too well the benefits of giving my baby my breastmilk.
I ended up having an over supply and gladly stock-piled the extra milk in my deep freeze using the Lansinoh storage bags. I had gone to the store and found that all of the breastmilk storage bags were around the same price but I chose the Lansinoh brand because I had also used the Lansinoh nipple cream when I'd had sore nipples and had good results with it.
I bought bags on four different occasions and used them all to store up my milk. I only ended up pumping for about 5 weeks total before I transitioned my daughter over to full breast feedings. She was not taking much milk, and because I had the over supply, I was able to freeze about 500 oz of breastmilk for her.
My husband uses that breastmilk at night to give her a bottle with her vitamins in it. My daughter requires extra vitamins added to her diet due to a diagnosis of neonatal osteopenia. Imagine our dismay when bag after bag of the breastmilk leaked when we transitioned it from the deep freeze to the refrigerator for thawing!!! All of that precious breastmilk and every bag we've thawed has leaked.
For the most part, we think that the breastmilk is okay to use, but it doesn't last very long in the fridge and several bags have had freezer burn. Additionally, some of the milk has smelled "off" and we've had to discard it. We place the bag in a cup to thaw and sometimes as much as 1/2 of the milk will leak out into the cup, rendering it unusable. I estimate I've lost nearly 50 oz. of my precious breastmilk due to freezer bag failure.
I realize that I didn't have to work as hard as some moms do to get that milk, but now I'm having other complications and my breastmilk supply is low. I really want to make one year breastfeeding my preemie and that goal is being dashed every time I thaw out milk in a leaky bag.
I don't know how you can rectify this situation, but I wanted to let you know that your breastmilk storage bags failed and hopefully you can fix any issues you are having in the manufacturing processes. Obviously, my breastmilk can not be replaced nor can I trust your brands in the future and will therefore not be recommending them to mothers that I counsel with breastfeeding issues.
Regretfully,
Jen H
