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How to deal with toxic co-workers?

post #1 of 5
Thread Starter 
I suppose there is one in every workplace. How do you deal with them?

Before, we had a very healthy, productive workplace. There were good colleagues, even some friends. Because there were 200 of us in the office, you could easily avoid toxic people by just staying away from them and not getting involved and tangled up in their mess.

Now, due to mergers, acquisitions, mass firings.... there are only 10 of us left in the office. And since most of the people travel, there is usually only 2,3 or 4 people in the office. And if it is only you and one or two other people in the office, it is not like you can sit there all day in this open office and not speak to them at all. You often need basic contact, just in terms of information, business that need to get done.

Very unfortunately, the one person who is always in the office is extremely toxic. She talks horribly about everyone who is not around. If someone else is making a little trouble, she will encourage it or try to blow it out of proportion. She complains, but never to the person she actually has the complaint with. A few months ago she did this really icy cold I won't speak with you at all routine with my boss, and constantly complained about him when he wasn't there. Before that it was someone else. Now she has "made up" with him and she is giving me the ice treatment. Frankly, I'd love to just ignore her, because I'm not interested in getting into her mess and psyche. But I can't avoid her in this office, especially if it is just the us there. I need to get basic business done.

But the tension in the air - my G*D, you could cut it with a knife!

Ugh! How do you deal with such people? How do you cope with the stress?
post #2 of 5
I just have to wonder how an office goes from 200 to 10 and THAT person is one of the 10!
post #3 of 5
Thread Starter 
Quote:
Originally Posted by rhiOrion View Post
I just have to wonder how an office goes from 200 to 10 and THAT person is one of the 10!
Hahaha. I'd laugh, only it isn't funny. How? It's beyond my comprehension.
post #4 of 5
What I did:
Kept my contact with this person on a professional level. I interacted only to get work done. I would have a catch phrase that I would use whenever she would start to dump her toxic goo on me. "Oh that's too bad, I need to get back to work now." And then I'd leave, or start shuffling papers, or something else that was pointedly ignoring her. I made sure that every piece of business I had to discuss with her was backed up (I would BCC the boss in e-mails or print out copies of e-mails for my file) so she couldn't say I wasn't doing my job.
I'm a social person, and I have this insane desire for everyone to like me So it's hard to get over. But I have to remember that it's okay not to be liked by everyone and sometimes not being liked by someone is a compliment.
post #5 of 5
I agree with the previous poster about just doing the communication that is necessary to get your job done. Me personally... I would even go as far as to say something the next time I start getting some gossip from her, like, I do not want to talk bad about so-and-so, or I'm not into gossiping. When she is acting icy, I would ask, are you mad at me or did I do something that I am not aware of? Keep in mind, I am a social worker, so it is my job to pull unsaid things out into the open... it is not always easy, but it is really effective if done right.
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