Not liking my Vitamix 3600-Advice?
That said, maybe a collective group of us can help you troubleshoot your situation to determine if it is your specific model or something you could do differently???
Does your model have a "stick" you shove in through a small opening in the lid? Mine does and that is what I use to shove the frozen stuff down into the blades for proper blending to occur. My version has one that is designed to be just short enough to NOT hit the blades themselves.
What other ingredients are you using in your smoothies along with the frozen fruit? In what order do you add them to the container?
Have you gone to the Vitamix website to look up some recipes and tips? They have tons of free information there.
I use the tamper with most recipes, so you may want to get one eventually. The main reason I need it is the volume I make is typically lower than average and the tamper ensures everything gets down into the blades to be chopped/blended well. Otherwise, it tends to fly all over the container. Yogurt at the bottom helps with frozen fruit smoothies, specifically. Fresh fruit tends to stay down on its own better (due to wetness/heaviness probably).
I just acquired a Vitamix 3600 without a tamper also! I have not made smoothies yet but have made awesome soups! I like to go onto youtube and watch their video's! So far I've only made butternut and acorn squash soup but they are done in 4 or 5 minutes! Going to make a Tomato Basil soup that I just watched tonight!
I also saw that I can make my own flour so very excited about that!
Hope you like your vitamix better when you see everything you can do with it!
I see your baby is too young right now but when your baby is old enough I would have loved to have had a Vitamix when
my kids were babies!
I absolutely need the tamper to get things blended. In fact, I had a Blendtec that I returned because it didn't have a tamper. My concoctions are so thick that I would end up with an air bubble around the blades no matter what the power of the blender I used. Using the tamper with the Vitamix is the only thing that allows me to properly blend the frozen fruit instead of leaving chunks.
I had a 3600 plus and just got a 4000 when the 3600 died. Sadly I lifted my cannister off before it finished spinning and broke it. I'm awaiting a new-to-me cannister any day now.
I don't think these older models function like the new ones. The cannisters now have all kinds of indentions and such to make the stuff swirl in a certain way. I stick with the old ones because of the stainless steel (did you see my thread about a petition to get new cannisters in stainless steel.)
Anyways, even with a tamper my smoothies usually have some chunks. Not too many, but they are there. I also use the reverse function, have you tried that?
I put 1 or 2 raw bananas along with almond milk in first to get things going. I add frozen fruit a bit at a time through the dome top. If I don't, my smoothies are so big and so thick that it stops until I reset the breaker and it cools down. But with a gradual addittion of frozen stuff, that works out.
I walked away from my smoothie while it was blending once I figured if I gave it long enough it would get rid of all the chunks. It didn't. And I ended up with a hot smoothie.
Depending on how much you paid for your vitamix, you may want to consider a square trade warranty. My first vitamix was $259 and died after 18 months. I saved the cannister and dome so when I sent it back I got a full refund from square trade then bought a new base for $75. (Then I broke my cannister and had to buy a cannister.) You only have 30 days to get a warranty. I probably won't get one for the base given how inexpensive it was.