Originally Posted by hhurd
Cut her some slack because you don't know anything about her. Cut her some slack because everybody needs to be cut some slack every once in a while. Cut her some slack because the OP is never going to see her again, and it won't hurt her in the least bit to do so.
For all we know she started a thread on MDC that said "I was THAT mom in that Mall today." If she had, she get tons of responses gently suggesting she give herself and break and try to do better tomorrow.
Again, her response was less than ideal and it's unfortunate that the OP's child was hurt and scared. And I understand it's more satisfying (and easier) to be indignant and shocked at her behavior and less satisfying (and far more difficult) to strive for patience and forgiveness.
Everyone has their share of cruddy parenting, but this goes above and beyond that. There is NO excuse for what she said to OP. That's not "I had a bad day and so I'm only sort of paying attention to my kid and I can't really deal with what he did wrong." That's "My entire philosophy about discipline is nonexistent."
This is the sort of anecdote that you'd read in an article written by a whiney 20-something about how entitled parents are today. And then you'd roll your eyes and say "yeah right, like THAT would happen." It's extreme and bizarre and stranger than fiction.