Originally Posted by dogmom327
Sending you a big hug Galetea! Thank you, thank you, thank you. I've been really debating the expense but I estimate this would save me about 2 hours a day--two hours I could spend on SEO or something useful! I just needed to hear that it wasn't too good to be true.
Yeah, it isn't cheap, but how much is 2 hours a day worth? This is how we do our online orders:
Come in, open store (do you have a brick and mortar?), import overnight orders into Stone Edge (1 minute.) Stone Edge prints a master picking list for you. Approve/print orders (2 seconds each.) (Stone Edge makes really professional invoices, sales receipts, or packing slips.) Pick orders from store (this is about 30 seconds per order but it depends on how you have your inventory stored). Repeat as necessary throughout the day.
Then we lay the orders on top of their receipts on a long table. At the end of the day, we pack them, weigh them (you can do this directly in Stone Edge if you attach a scale to the computer) or if you have the product weights in the product info on the site or in Stone Edge, Stone Edge can calculate the weight for you, or you could write whatever rule you want to determine shipping method and cost. (I got tech support to help me with this.) This is pretty quick b/c we only do two types of shipping (first class and priority). Then Stone Edge "calls" Endicia and prints the label and sends the tracking info to the cart (we use 3dcart.) Slap the labels on and done. So at the end of the day, the packing, weighing and labeling usually only takes about 20 minutes. Drop them at the PO and done!!! Customers are automatically notified of their item's status and tracking number.
All told, I think we went from 2-3 hours per day to 30 minutes, and most of that is packing the bags/boxes, and it could be even shorter if we had our product weights already in the computer, or attached a scale to the computer. There are other ways to do it, and Stone Edge can tell you more about it, but it is totally worth it!!!