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etiquette of/with care provider

post #1 of 4
Thread Starter 
I am not sure where to post this, but thought this might be a good place to start. (Sorry it's sort of long ranty vent.) I go occasionally to a chiropractor who really emphasizes wellness, and who likes to suggest lots of visits. My personal max. for treating a problem is about 3 or 4 visits. After that, in my opinion, it either should be much improved/gone, or chiro. was not an effective treatment modality. I started seeing him when prego. and carrying a breech baby, went back for adjustments with #2 pregnancy because the chiro. seemed to help a lot with #1. I go back if I have a problem, but I don't go for adjustments, and I have told him a number of times before that I don't have a lot of $ for treatments, even with insurance.

So, my sister is living with us, threw out her back before arriving, had no job until yesterday. I told her I'd pay for her chiro. treatment because she's in so much pain she's breathing through it like a woman in labor. The chiro. knows I am paying for this, and based on my conversations, he should know that I don't have a lot of money. He did an initial appt. with my sister, did NOT treat her - just ran tests, told her to come back the next day. She went back, and he says to her, "You will need to come 2x/week for 2 weeks, then once a week for 4 weeks, then we'll see where you are." She told him it was too many visits, he kept saying, "Your sister loves you and she wants you to be well." He badgered her about agreeing to this treatment plan, ignoring her repeated statements that she could NOT agree to it, until she was crying and explaining to him that she is unemployed and in debt and living with me, and she left feeling totally humiliated and crappy.

I am pretty upset at this. Wellness should include treating the whole person respectfully. He didn't do that, and I feel like any good the physical adjustment might have done was cancelled out by how he treated her emotional and psychological well-being. Plus, he KNOWS that I don't have a lot of extra scratch - if I won't come in regularly and I have insurance, how does he think that I have the $ to pay out of pocket for 10 or more sessions with him? So, I am considering, do I write him a letter or email or phone call to tell him that I am upset about this? She needs more adjustments, but I don't want her to endure further upset with him. It would be a stinker to have to pay for ANOTHER initial patient session with a different chiro. It also makes me wonder, is he going to treat my doula clients this way when I recommend they go to him for prenatal adjustments? Blah.
post #2 of 4
Switch Chiros. It is a stinker to have to deal with a man like that.

I wouldn't recommend him to Doula clients if this is the way he treats your sister & even uses you as a way to try to guilt her into coming more often.
post #3 of 4
I'd find a new chiro. You don't seem to like him and he was way too pushy with your sister. I wouldn't be recommending people to him again. He sounds rather patronizing with the "your sister loves you" nonsense.

That said, if she has an acute back problem, that many treatments doesn't seem completely out of line to me. I had a situation like that years ago and it was a couple visits a week for a while and then less frequently to solve the problem. 3-4 visits helped the problem but it was far from cured. That doesn't necessarily indicate the modality is a bad choice. It has been my experience that back problems do not have a quick fix at all, and chiropractic generally seems to involve long term maintenance. Really though, sounds like she should NOT see him again.
post #4 of 4
I would expect a practitioner to explain the treatment plan that he feels is best for my situation. NOT the plan that fits my pocketbook. Of course, if you explain that you don't have a ton of money, perhaps it could be modified, but what if it can't? What if THE BEST way to treat an acute back strain is the way he recommended and he couldn't in good conscious tell you what you wanted to hear? It seems like you have a close relationship with this doctor if you expect him to know and remember your financial status, so maybe you could just talk to him about it and see what he says. If not, there are plenty of other chiros out there!
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