She really missed the point herself, but made it quite well to someone with a lot of breastfeeding knowledge. The problem is not breastfeeding being encouraged strongly (to the point of guilt for some, but mom's feel guilty about everything nowadays IME, BFing should not be singled out), it is that we have lost a lot of our cultural/societal BFing knowledge. BFing is encouraged so much now, but there is little to no help for new mothers and quite often folks trying to help that don't know much and actually end up hurting instead. Most women don't have someone they can go to for BFing help and support, especially those first few days and weeks when spending 20 minutes with someone who really knows BFing can make a HUGE difference. You can see from her article that she doesn't know much about BFing, as others said, she is lucky she didn't get another plugged duct! And she talks about her breasts being cracked and bleeding and the horrible pain, sounds like a latch issue to me, but no mention of that at all. It sounds like she doesn't understand that it shouldn't be that painful and that there was a reason for it even if she and the LC never found it.
I went to a BFing class, read tons of books, researched online, etc. and I still had problems at first because of hospital nurses who thought they knew what they were talking about but did not. When the LC finally got in to see me (I delivered on Saturday and she stopped by Monday), she helped a great deal, but if I hadn't been completely proactive getting into my ped and seeing the LC there the next day, I could have easily been another "tried BFing and it didn't work". For my next baby, I'm getting a LC in to see me right away and I will keep calling her back until I am satisfied!
That IMO is where the biggest disconnect is. Women are super encouraged to BF, but then they give birth and try but run into common issues/problems that wouldn't even be problems if they had support like we should, but become magnified especially by well-meaning folks who don't know what they are talking about!