First, thank you for being both willing and able to act. As you saw, people like you are few and far between and the world is a better place because of you.
I would definitely put this in writing. Send the letter to the director at this particular gym facility, the risk manager at the corporate office (if its a chain, I'm sure they have one - you may be able to find an organizational chart on the website), and copy your local TV stations. If you have a local TV news station that does "consumer fraud" sorts of things (you know -- "I was ripped off by this big corporation and they won't talk to me" sorts of stories), that would be the perfect intro.
Things in writing are always better than a phone call in these situations.
And yes, please make sure you take care of yourself. These things are traumatic and you may well feel better after both taking action and talking to a counselor of some type.
I would definitely put this in writing. Send the letter to the director at this particular gym facility, the risk manager at the corporate office (if its a chain, I'm sure they have one - you may be able to find an organizational chart on the website), and copy your local TV stations. If you have a local TV news station that does "consumer fraud" sorts of things (you know -- "I was ripped off by this big corporation and they won't talk to me" sorts of stories), that would be the perfect intro.
Things in writing are always better than a phone call in these situations.
And yes, please make sure you take care of yourself. These things are traumatic and you may well feel better after both taking action and talking to a counselor of some type.












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