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Towson Mall is NOT kid- or disability-friendly

post #1 of 10
Thread Starter 
Am I the only one who has had an experience like this? I am planning to write a letter to the mall and was hoping others who have might do so as well.

I went to the Towson Mall yesterday to get some relief from the heat. Took the kids and promised them a trip to the children's play area. My goodness! It was nearly impossible to navigate that place with a stroller. I always think about wheelchairs, too, or other getting-around aids needed for others.... I went through three entrance/exit doors and NOT A SINGLE ONE had a button to open it. Even the required-by-law handicapped spaces in the parking deck were closest to a door with NO accessibility button-- not even a sign! I believe this is illegal under the ADA.

Add to this the fact that their play area, which used to be on the first floor right off the elevators, has been moved to a completely obscure and UNMARKED location back in the armpit of the mall! It isn't even on the maps that I could find; we had to go to customer service to ask. We followed their directions and looked around forlornly until my son asked, "What is Tiny Town?" which was printed on a sign saying "no food or drink" in T.T. Perhaps it was also written on some otherwise unremarkable glass doors?
There were NO signs leading to it or pointing the way. And what else? NO A/C in there!!! Other parents said that is how it always is. I can't see how they stand it. Some parents just opened the doors after a whie, which meant that parents were running after little ones attempting to escape.

I joked with some other parents that the Towson Mall probably just hates children, and wants them out of the way if they have to be there at all. But it really does make me upset.

Am I the only one who has felt this way? Was it just the heat? I do not plan to go back there any time soon. I was hoping that others who have had a similar experience muight consider writing to them as I will.
post #2 of 10
I know that when I lived in Glen Burnie about 2 years ago, the Marley Station Mall had no handicapped entrances. I had to help a man in a wheel chair get in the door and he told me there were none in the mall. So maybe it is illegal, but Towson is not the only mall with this in MD.

As for other stuff I don't take my child to the mall to play - I am paranoid about germs like that so I have no idea how mall play areas are
post #3 of 10

also poor stroller access at Inner Harbor

I also encountered stroller unfriendliness at the inner harbor this week. Most of the entrances to the two pavilions were steps only - no ramp unless you entered through a store or restaurant. Double doors all over the place with no automatic door opening. Navigating from one floor to the other involves hunting down the lone elevator.

At least at the Barnes and Nobles in the Power Plant the greeter opened the doors for us on the way in and I hit him up for the same on the way out!

Strong bathroom scents are another pet peeve of mine - very strong cleaning product smell in the food court building bathroom. Green products can have a much tamer smell - why use the strong stuff especially something that seemed to be pine based which is an allergen to many?

Oh, and no drinking fountains inside - I asked several employees and they all told me no. The water coming out of the bathroom sinks was heated and so of no use in re-filling our water bottles which I needed to do in order to brave the 105 degree walk back to our parking garage.

If moms ruled the world then all doors would have the automatic buttons, all malls would have the family restrooms like the ones at the White Marsh Mall, and all restrooms would have footstools for little ones to stand on while washing their hands!

Please join me in complaining to management whenever you encounter a nuclear strength fragrance in a business' restroom. Folks we are breathing that stuff into our bodies! Wall mounted air freshener dispensers can be set at varying levels so all they have to do (if they won't disconnect the darn things) is at least turn it way down.

-Barbara
post #4 of 10
Wow! I have been to Inner harbor, Towson mall and Marley station mall all my life and I've NEVER noticed that they aren't wheel chair and stroller friendly! I even took my babes in stroller to the mall and someone has always opened the door for me and I didn't even notice.

Isn't Arundel Mill Mall handicapped friendly and what about the Glen Burnie Mall?

I live in Virginia now so I don't go to these place as often like I used to.
post #5 of 10
I really dislike Tiny Town. It's totally in the armpit of the mall, ridiculously difficult to get to. Since it's enclosed it's stuffy and loud in there and you feel like a pariah. I don't know if it isn't well ventilated or not cleaned very often, but DS has gotten sick every time we've gone there. He goes to lots of other mall play areas and we only have this problem in Towson. Needless to say, we don't go there anymore.
post #6 of 10
Thread Starter 
Quote:
Originally Posted by womancaredoula View Post
I also encountered stroller unfriendliness at the inner harbor this week. Most of the entrances to the two pavilions were steps only - no ramp unless you entered through a store or restaurant. Double doors all over the place with no automatic door opening. Navigating from one floor to the other involves hunting down the lone elevator.
I have totally had this problem, too. I hate going there for that reason. The water-stinginess thing really bothers me, also.
post #7 of 10
Thread Starter 
Quote:
Originally Posted by russsk View Post
I really dislike Tiny Town. It's totally in the armpit of the mall, ridiculously difficult to get to. Since it's enclosed it's stuffy and loud in there and you feel like a pariah. I don't know if it isn't well ventilated or not cleaned very often, but DS has gotten sick every time we've gone there. He goes to lots of other mall play areas and we only have this problem in Towson. Needless to say, we don't go there anymore.
I DID feel like a pariah! It was like they went out of their way to *hide* all those noisy annoying kids! hat is, whichever were lucky enough to be able to find the place!

I decided it was because moms like me going there to get some a/c and playtime weren't going to spend lots of money-- we brought our own beverages and bought one large ice cream to share!

Anyway, I got sick, too, after going there. I havea monster cold and I am miserable. So we won't be going back there if I can think of any alternatives. (White Marsh Mall doesn't even have a play area.Grrr.)
post #8 of 10
Quote:
Originally Posted by ambivamom View Post
(White Marsh Mall doesn't even have a play area.Grrr.)
It's not large, but the new Perry Hall library has a nice enclosed play area - dress up, play kitchen, leggos, etc. It's on Honeygo Blvd, just south of Forge (about 3 miles north from the mall.)

Also if the weather is OK, there's Chapel Hill Nursery nearby with a few really neat wooden play structures & farm animals to feed - & it's free! Chapel rd between Joppa & Cross rd.
post #9 of 10
I didn't know they moved the play area at TTC...I don't go to the mall much at all, and when I do I almost always go alone because I'm on a mission to get a specific item and get out ASAP. No AC in a play area like that seems totally unacceptable, though! And I have noticed in a lot of the stores that pushing a stroller around is impossible...racks are squished extremely close together and it is always a huge hassle to try and navigate around them. That's another part of what made me start my "If I go to the mall, I go alone and get in and out as fast as possible" policy.

Quote:
Also if the weather is OK, there's Chapel Hill Nursery nearby with a few really neat wooden play structures & farm animals to feed - & it's free! Chapel rd between Joppa & Cross rd.
I've never heard of this, but we'll have to check it out! My son would love the farm animals.
post #10 of 10
The Rosedale library has a huge play area. The only drawback is that they're really anal about only letting in kids who are under six.
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