Originally Posted by 1stimestar
Crystal, did you talk to the General Manager? How about going up the line to the District or State Manager? It's important that there is some employee education set up to prevent this.
I agree. Even if you go ahead with the nurse-in, you need to have some contact with the staff, and know that you did what needed to be done to educate the person ("Josh") who treated you so rudely.
Something eerily similar happened to me when E was a baby. I was in Fred's, in the toy aisle. The girls were spending their allowance, and you know how long THAT can take. So I found one of those green step stools in the toy aisle, sat on it, and nursed E while he was IN A SLING and I was WEARING NURSING SHIRT.
I was asked to "go to the bathroom to do that," and when I said, pretty much: "WTF?" the lady said, "You're making customers uncomfortable," and she pointed to a very elderly couple in the MILK department.
Obviously I refused to be moved or to stop nursing my newborn, and I did complain in a very effective way...I went up front and asked for the manager on duty.
I got a face-to-face apology, and since I was known to the manager, he told me (the next time I was in there) that the woman in question had been moved to the home and gardening dept, and had had to undergo some training for how to handle situations that made HER uncomfortable.
Safeway is Union operated. They're going to want to do all they can to educate and prevent. I'd go that route first.