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Southwest airlines Breastfeeding problem. - Page 2

post #21 of 31
It wouldn't be a bad idea to contact the folks at First Right so they can log the incident and give you some tips on how to go about contacting Southwest.

www.firstright.org
post #22 of 31
Thread Starter 
thanks, ill contact them.

on a side note, I found it interesting that southwest is telling me I misunderstood the FA and it didn't happen, yet offered me full compensation for my airfare.
post #23 of 31
Quote:
Originally Posted by VillageMom6 View Post
Is that the policy of Southwest Airlines or just the wacky flight attendant?
I flew to and from Florida with my 7 month old and the flight attendant was wonderful. She asked me if I wanted a pillow or rolled up blanket for supporting my arm. She also commented that she wished more BFing moms would BF during take off and landing because it helped with equalizing pressure in the ears. Wow - I'm surprised about this, just because of my awesome experiences. I also had another mom sitting across the aisle who gave me the thumbs up for bfing. I confessed that I had been nervous after hearing about the Delta incident. She said that if anyone gave me any flak, she'd have my back! BFing moms unite!
post #24 of 31
Quote:
Originally Posted by ithappened View Post
they basically said it was obvious confusion and didn't happen.. and Southwest does not have a policy regarding breast-feeding...

Not sure exactly how to respond since I have witnesses to the situation and am confident in what I heard/experience.
Contact Firstright and ask for their assistance.
post #25 of 31
Quote:
Originally Posted by mamajake View Post
While this blog post is two years old, it is a good summary of airline policies concerning breastfeeding on the plane: http://www.phdinparenting.com/2008/0...ding-policies/ If your post has Southwest stating a policy, you might want to let this blogger see it as I think she keeps track of what airlines say (or won't say) their policies are.
Thank you for that link, I may be traveling soon & definitely want to choose an airline that supports BF'ing & won't give me issues with my frequent-nursing toddler, this is a good place to start.
post #26 of 31
Thread Starter 
I did email first right and they added my information to their database. .
post #27 of 31
Quote:
Originally Posted by ithappened View Post
thanks, ill contact them.

on a side note, I found it interesting that southwest is telling me I misunderstood the FA and it didn't happen, yet offered me full compensation for my airfare.

Actually offering you compensation for airfare is a big deal in a case like yours. While employee training and a good breastfeeding policy would be better, mothers should know that an airline will give you plane fare if you complain about this employee conduct. This is an acknowledgment of wrongdoing and a larger financial settlement than you are likely to have received if you had a viable legal claim given that you were able to take your flight. Remember that Emily Gillette (of the infamous Delta case) has still not received a penny.
post #28 of 31
Quote:
Originally Posted by mamajake View Post
Actually offering you compensation for airfare is a big deal in a case like yours. While employee training and a good breastfeeding policy would be better, mothers should know that an airline will give you plane fare if you complain about this employee conduct. This is an acknowledgment of wrongdoing and a larger financial settlement than you are likely to have received if you had a viable legal claim given that you were able to take your flight. Remember that Emily Gillette (of the infamous Delta case) has still not received a penny.
Wow. I didn't realize that. That's really sad.
post #29 of 31
Wow, I am so sorry that this happened to you. Southwest is one of my favorite airlines and the flight attendants I've had have been nothing short of wonderful with BFing. Thank you for bringing it to the airline's attention-hopefully (regardless of what the letter said) they are doing something about it (training, education, memo, etc.).
post #30 of 31
I am furious!This happened to me too!First of all
I got on feeling naseaus,possibly coming down with
A stomach bug and didn't want to fly.Told the airline
And they said I would have to pay $300 to change flight.
Got on with my 1 yr old and 5 yr old for a non-stop from
New Orleans to LA hoping to feel better over the 3 1/2 hour
Flight.Sat next to a sweet and helpful teenager and began
Nursing for take off.40 minutes later my lap baby was all over
me and I grabbed for the bag and began throwing up.What a
nightmare!The Flight attendant was not helpful.I asked for some
water and waiting while we went through a seat belt sign on, no
one get up period before I was served some water.Then she said
I should have never gotten on the flight if I felt sick and then told me
that people were complaining about my breastfeeding.Everyone around
me was helpful,don't think anyone could see me or cared.All women
surrounding me.She asked me to cover up what you could barely see
anyway.She let me know that there would be a customer service person
waiting for me when I get off the plane to let me know that no one
may be exposed on a plane,not even for nursing.I kept cool in total shock
and disbelief.
post #31 of 31
I am furious!This happened to me too!First of all
I got on feeling naseaus,possibly coming down with
A stomach bug and didn't want to fly.Told the airline
And they said I would have to pay $300 to change flight.
Got on with my 1 yr old and 5 yr old for a non-stop from
New Orleans to LA hoping to feel better over the 3 1/2 hour
Flight.Sat next to a sweet and helpful teenager and began
Nursing for take off.40 minutes later my lap baby was all over
me and I grabbed for the bag and began throwing up.What a
nightmare!The Flight attendant was not helpful.I asked for some
water and waiting while we went through a seat belt sign on, no
one get up period before I was served some water.Then she said
I should have never gotten on the flight if I felt sick and then told me
that people were complaining about my breastfeeding.Everyone around
me was helpful,don't think anyone could see me or cared.All women
surrounding me.She asked me to cover up what you could barely see
anyway.She let me know that there would be a customer service person
waiting for me when I get off the plane to let me know that no one
may be exposed on a plane,not even for nursing.I kept cool in total shock
and disbelief.
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