bandgeek: there is some truth to that. as in they are only 2 or only 10, or only 5, or only 12. all of those ages have issue and stages of development. do we not help them learn what is usually socially expectable? of course not. BUT i think that more people actually need to learn what is normal for a child of any age. i think we have this idea that they should behave like little adults, and that isn't right. YES they are smart, but just because they can talk and think, doesn't mean they "get" everything. and social issue really are family based. what i find expectable may not be what someone else finds ok. and what they think is ok, someone else might think is not ok. we tend to have general rules of how people should treat each other, but expecting all 2 years to get it and that all families agree on the same thing is a different thing all together.
also i think we tend to get embarrassed by our children's behavior and instead of teaching we react in a way to sort of shame them. i think the OP handled the situation really well.
and honestly, i think there is a lot of over reaction. all though i think what the OP did was wonderful and that it all worked out really well, the mother of CC could have easily have taken her child out of the situation and talked to her privately OR maybe the mom was "worried what others were thinking" and maybe over does the discipline. who knows.
someone else mentioned waiting room scenario, where it doesn't bug you to have your kid running around, BUT it probably bugs others. i don't see that as a good example. i think the general consensus would be that kids get bored, waiting rooms are boring, they will probably get restless and some people it wouldn't bother to have their kid running to and from the fish tank to tell them about the fish, BUT being that it is a closed space, most people would have their kids sit next to the tank and talk to them about it, OR take them for a walk outside the waiting room.
i think really when something is bothering someone, they need to speak up. i don't see it as reprimanding to say something. that is another place people need to chill about stuff. someone saying something to your child or to you, NICELY isn't a smack in your face. it is just a way for them to let you know that something is bugging them. how on earth would you know if (A) bothered me, if 1. it didn't bug you at all, 2. it never bugged you when other children did it. so if (A) bothers me, i need to let you know. but if i am afraid to talk to your child or you for fear you will think i am being mean, then instead i stay quiet and stop hanging around with you. SILLY! one of our greatest gifts as humans is our ability to communicate. when did it become such a huge drama to do it? why are we so overly sensitive?