Not that this is an excuse, but the child was being extremely annoying. Normally, that's when I would suggest leaving the store... not bashing her with a shopping cart.
Mom was kinda young-ish, and clearly seemed to be losing her grip this morning. Perhaps she just doesn't have the right tools to deal with her daughter. But, still.... with absolutely NO clue how to handle a child, I cannot believe she would even think of purposely doing that.
The girl was about six. Very cute. Dressed perfectly. But, she was whiny and mouthy to the mom. At one point, mom yanked her arm a little, and when the daughter yelled a dramatic "Ow you pulled my arm".. mom looked around, then loudly said "I'm trying to teach you a lesson, how do you think it feels?"
Then a moment later, she climbed into a dryer. (Lowes in the appliance area) and mom said *but, didn't sound serious to me either* "Come out... get out... do we need to go home? Do, I need to call grandma to come get you? Get out, come out...." She never came out. So, the sales lady opened the dryer and told her firmly to get out. She came out, but broke the door of the dryer on the way out. (yes, even I was mad at this child by this point) But, when the sales lady went back to the desk area, the mom took her cart and slammed it into her daughter. It hit the backs of her feet, knocking her forward and her head snapped backwards. The screaming was horrendous. I didn't notice any obvious injuries, but the mom tossed the child into the cart and got her cell phone out, made a call, and she pushed the cart outside.
I was still looking at washers when the woman came back a few minutes later without the child. (i'd have gone home and never returned.. there's no way anybody could need a washer and dryer that bad)
But, I had NO idea what to do. What should I have done? On one hand, I understood why mom was so angry, but to me, that was such an overreaction to a bad situation. The sales lady must have called security, because there was a security guy and a manager loitering around for a while after that, but they never approached the lady. I do wonder though, was security going to make the child leave the store? Or were they there to check out possible abuse?
Mom was kinda young-ish, and clearly seemed to be losing her grip this morning. Perhaps she just doesn't have the right tools to deal with her daughter. But, still.... with absolutely NO clue how to handle a child, I cannot believe she would even think of purposely doing that.
The girl was about six. Very cute. Dressed perfectly. But, she was whiny and mouthy to the mom. At one point, mom yanked her arm a little, and when the daughter yelled a dramatic "Ow you pulled my arm".. mom looked around, then loudly said "I'm trying to teach you a lesson, how do you think it feels?"
Then a moment later, she climbed into a dryer. (Lowes in the appliance area) and mom said *but, didn't sound serious to me either* "Come out... get out... do we need to go home? Do, I need to call grandma to come get you? Get out, come out...." She never came out. So, the sales lady opened the dryer and told her firmly to get out. She came out, but broke the door of the dryer on the way out. (yes, even I was mad at this child by this point) But, when the sales lady went back to the desk area, the mom took her cart and slammed it into her daughter. It hit the backs of her feet, knocking her forward and her head snapped backwards. The screaming was horrendous. I didn't notice any obvious injuries, but the mom tossed the child into the cart and got her cell phone out, made a call, and she pushed the cart outside.
I was still looking at washers when the woman came back a few minutes later without the child. (i'd have gone home and never returned.. there's no way anybody could need a washer and dryer that bad)
But, I had NO idea what to do. What should I have done? On one hand, I understood why mom was so angry, but to me, that was such an overreaction to a bad situation. The sales lady must have called security, because there was a security guy and a manager loitering around for a while after that, but they never approached the lady. I do wonder though, was security going to make the child leave the store? Or were they there to check out possible abuse?






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