I can't remember specifically where I read this but here goes.....
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There was a study that had a bunch of college kids put into two groups. They had a really rude person that made fun of them (the kids didn't know what was going on) and when they went into a room, 1/2 were given a pillow to punch for 5 minutes, and half were just made to sit there with some magazines. The 1/2 that were punching the pillows were still angry after 10 minutes, whereas the 1/2 that were allowed to sit for that time were calm and feeling better. So, this study showed that it is better to teach reflection, breathing, writing, or other methods but that teaching to hit a pillow only lengthened the amount of time they were angry.
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Some things we've done, since that study doesn't make it any easier....
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Make mad faces (we start this at about 12 mo. or so I think) encourage them to make their mad face, and you make your funniest mad face and make a game out of it.
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Validate their feelings "I know you're angry. I get angry too when it rains and I can't go outside. Hey, maybe we could........"
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Give choices "So, I know you don't want to use the green fork, so do you want the red fork or the blue fork?"
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Teach words, "Honey, are you mad? are you angry? are you sad? etc etc" Give them the words to express their feelings and then show approval when they do. "Honey, I understand you are angry, can you explain why you are angry?"
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For older children, "Take a walk and cool down". Literally that is what we say, and we mean it literally. Even if it's just around the house, they need to take a walk away from whatever is bothering them.
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Also for olders give them a journal and have them write out their feelings, but make sure they KNOW that this is SACRED you will NOT be looking in it. This also works for pre-readers if you get them a plain pad of paper and decorate the outside, they can draw their feelings.
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Give them an MP3 or play the radio on music they can dance to, happy fun stuff. It's awful hard to stay mad listening to "don't worry, be happy" The opposite also works, for some reason it helps dd to hear "Bad Day" when she's having one. I guess she relates to the song so it makes her feel better.
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Those are our main methods, I'm sure there's more depending on each situation, but these are the ones I can think of right off the top of my head.