I am interested in a woman care facility in Memphis. It is called Trillium Woman Care. I have called them twice and have not received a return call. Is that normal? I am a little irritated at the situation and I am sad because I really wanted to like them. I called them last Thursday and left a message at the time I was 5-6 wks along. Well I ended up MC on Friday and had some questions about my situation and such. I called again this morning and explained what was going on and still have not received a call. Should I just call some one else or is that the norm for MW. I have never used one. Has anyone ever used Trillium before? Thanks for the advice!
Memphis Midwife Question
Awesome! Thanks for the info. I am still hoping to use a MW. I will call them. At the moment I am preg again and having some progesterone issues so I hope I can still use one. Thanks again!!! I am assuming you are in Memphis? Are there any mothering type stores for slings and stuff? Thanks!
Melissa recently moved out of the state. I'm sure her fellow midwives in the practice are great, too.
No, not returning phone calls is probably not their norm. If they had back to back to back births, it could've gotten lost in the shuffle somehow. I'm not sure if they have an office person either. At our practice in Franklin, TN, we have a policy to reply to phone messages within 2 hours.
Thanks for the advice. I finally received a return call and I followed it up with an e-mail because I did not want to take away from their patients. However, I never received a response to the e-mail either. It was very disappointing. When I need a MW, I think I will try full circle instead. That seems like a poor business practice to me. No matter how busy they are they should be able to reply to an e-mail. I really wanted to like them...
Just as an FYI. Unfortunately, you may not have received a reply email as their email has changed but the website isn't updated.
Here is the information:
Andrea Christianson CNM
Amy Stewart-Banbury CPM
2610 Autumn Avenue
Memphis TN 38112-2937