We just got a Sunshine Radian and I am having issues tightening the straps. It clicks, clicks, clicks, clicks, and I'm assuming each click is supposed to be making it tighter, but sometimes I will pull and click it 20 times before I can even notice that it is a tiny bit tighter. When I pull the straps it to see if we've made progress, it seems like it is loosening.Â
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Has anyone had this issue? Is it defective??












