Definitely ask about their current challenges, and be prepared to talk about what some of your solutions to those challenges might be.
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Talk about using this opportunity as a chance to grow within the position. Focus on your strengths- as a certified secondary teacher, you have a very clear understanding of the needs and challenges teens face and you can use that information to develop appropriate resources and opportunities at the library. You can also note that obtaining an MLS is a significant goal for you and you are looking forward to applying that experience to your position.
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The interview process is so crazy these days. Some organizations still use the very straightforward approach where they ask things like "tell us about yourself", "how would you handle this situation", etc. Unfortunately, some organizations have spun out into this crazy, psychological interview approach, asking things like, "if you lived in a box of crayons, what color would you be?" or "what kind of car are you?". There are so many interview styles out there that it really is hard to prepare. The worst interview I went to, by far, was for the organization that used the A-Method approach.Â
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My sister has a job in a library. While she was interviewing at a few libraries, common questions that came up were about customer service in a library setting. Things like, "A mom with two kids wants to check out her books. She places the younger child on the counter and the older child is running around and singing a song while the mom is searching her purse for her library card. What do you do?" They also asked her questions about the Dewey Decimal System, how she might organize and conduct an event for kids, her ideas for marketing, etc.
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Whatever you do, DO NOT ask about salary, benefits, schedules, vacations.