I researched tirelessly for months before purchasing the Safety First Complete Air for my 1 year old. From the start, we had trouble tightening her harness enough to where she was safe according to the manual. The pull strap just does not pull out. For 3 months, we've tried everything we could think of to remedy the situation, but last night was the last straw for me. When trying to use some elbow grease in order to get the darn straps snug on dd's shoulders, I actually dislocated (and relocated, ewww) my thumb trying to pull the tightening strap. It is very swollen and painful and I am just pissed off at my experience with this seat - it should NOT be this difficult to put the child in and out of the car seat!!!  It seems we're the only ones with this problem (with the Complete Air) and I am resenting all of the angst and energy spent on choosing the safest seat for her. Maybe it's just the way it fits in our particular car. We're going to return it.
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I'm wondering if you happen to know your stuff, if you might tell me the ONE car seat you'd for sure choose if you were me. Here are my criteria:
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1. Safety. I like the idea of side collision safety since she'll be outboard soon when the new baby comes
2. Fits a larger child okay. (she's in the 80th percentile for height and weight - 27lbs and 30" at 16mos)
3. Easy to use straps, specifically the getting in and out several times during errand running
4. I'm not particularly interested in the RF weight/height limit because in all of our efforts to un-install and re-install, we also turned her seat around to FF. I know it isn't the safest, but I'm able to get her straps more snug when she's FF and I haven't decided if we'll go back or not. At this moment, it isn't a priority, but please no lectures. :)
5. We drive an older Honda CRV, not tons of room but probably more than a sedan. Again, she'll be outborad, but likely FF so most seats should fit okay. (We have no LATCH, but I don't care if one time installation is tough....so long as daily in and out if easier than it was in the CA)
6. Comfort. I'd love for her to be comfortable enough to fall asleep.
7. We're willing to pay up to about $200
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Thanks for your help. My thumb and I appreciate it.













  Yeah, you have a defective seat.  I'd probably call the company if you haven't already, and demand a refund--not a replacement, a refund. 