Currently, I'm training to be a breastfeeding counselor, but am at the very beginning.
Okay- a friend of friend is having a baby and I'm friends with her on Facebook. She planned to breastfeed her new baby so I offered a few weeks before the baby's arrival that if she needed support/advice/had questions that she could get a hold of me and that I was training for this. Well she messaged me a few days ago. She addressed me in what I intrepreted as rude, and I brushed it off.
Anyway, she explained that baby had a good latch but she had sore nipples and they were chapped/cracked. She said it was only painful in the beginning. I basically explained to her that in the first few weeks (baby is 1.5 weeks) that is mostly normal and to keep applying lanolin after each feeding and use cotton pads instead of disposable. I also gave her some advice to keep switching sides to prevent engorment and to to break the latch with finger if you need to unlatch baby instead of pulling away. I also said to put some of her milk on her cracks to help prevent infection. I thought this would be good advice, but as I am in the beginning of training, I was mostly speaking from experience but also used my training manuals for reference.
Well I just get on Facebook and this is her status "lactation consultants are a joke! they literally are just broken records that say the same useless crap over and over! jus saying".
This made me feel horrible, but asked a few people who have a lot of experience with breastfeeding and they told me that I gave great advice.
I am torn right now, because I want their breastfeeding relationship to be successful but at the same time, I don't want to waste my time helping someone if they are going to be rude. How would you handle this? Should I follow up with her and make sure everything is going alright and ignore this?