My birth center practice is really growing and we're finding that prenatal days that don't have consults are much smoother than prenatal days with consults. We are already doing appointments twice a week and I don't really want to add another day just for consults, but I'd like to do something that will ease the flow of our prenatal day.
I've thought of doing a group tour at the end of every prenatal day (or every other or something...I feel that once a month would not be often enough). Or a group orientation for clients between the consult and the initial (b/c the initial also takes quite a bit of time). I'd like to streamline these parts of the practice without feeling impersonal but I'm not sure it's possible--we have a lot of personal questions at consults and initials and I feel that in a group setting those questions wouldn't come out. I still want to answer them, of course, and give the client the opportunity to ask them, but I'd like to be able to do the things we do with every client (paperwork going-over, tour, discussion of what our services entail) in a group setting if possible.
Am I crazy? Cutting corners? Or does anyone have an idea for how to make this work?