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Problems replying to PM and changing profile pictures

post #1 of 5
4/28/11 at 2:10pm
Thread Starter 

I cannot reply to PM.  I hit send, but it does not go through. 

 

Also, I tried to change my profile pic, but it doesn't seem to be processing, either.

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post #2 of 5
4/29/11 at 4:45am
This was an issue yesterday as a result of some software upgrade conflicts but it was reported to be resolved. If you're still having a problem please let me know and provide the details of your operating, system, browser, and versions so I can report it to tech support.
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post #3 of 5
5/2/11 at 5:05am
Thread Starter 

I still cannot update my profile picture.  I'm using Windows (not sure which version - newer than 2007, though), and Internet Explorer is my web browser (again, not sure on the version or how to find that out - I can check if you can provide instructions). 

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post #4 of 5
5/3/11 at 3:32am
Thread Starter 

New problem - now it won't let me change my signature.  Can you advise when this will be fixed??  I like to keep my pregnancy tracker up to date.

 

Thanks,

Valerie

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post #5 of 5
5/8/11 at 7:59am

I don;t know when it will be fixed. It is a known issue and tech support has an open ticket about it so hopefully it won't be too long.

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