I was looking for a simple spelling software for DD, and thought that Ulimate Spelling looked decent. http://www.ultimatespelling.com/ Mainly I liked their screenshots--that the words were integrated in different ways, with a visual, synonym map and definition easily accessible on the same page.
I couldn't find any unbiased reviews, but thought I'd try it, as they offer a refund.
The moment I saw the program, I knew the quality just wasn't good. Simple things, like no 'stop' button to stop the audio. The program is not child-user friendly. And it is not in any way better than spellingcity.com, which is free and easier to use.
When I was placing the order, a tiny red warning flag for me was that the site is designed as an infomercial site. So I WAS suspicious. But then I thought, it is SPELLING, for goodness sake. They can't be duping people using SPELLING! Right? Well, I'm not sure.
I requested the refund via email, and got a response that maybe I would like their extended warranty.
I replied that no, I wanted the refund. And got a response that maybe they could do something else for me?
I replied that no, I wanted the refund. I was told that I could complete a form, and that I should use my RBS number as my user id number. Well, after checking all my correspondence with them, I don't have either an RBS number or a user ID number, and not even an order number!
Then I called them. The person on the phone said he wasn't dealing with refunds, only with orders, and couldn't really help me.
Does it look like a scam? How was I supposed to know it was scam (i.e. what did I miss and why I shouldn't have ordered?) Is there anything else that I can do? Anyone used it? Dealt with them?
Scammed and confused
ETA: oh, and when I was installing it, my computer asked me to reconsider as it didn't recognise the publisher. Maybe I should've paid attention to it? I am running my antivirus now.