Hi everyone--I used to post under a different name, but I can't find the log in information so I've made a new account. It's been a long time, anyway.
I have a quick question for those of you who have purchase latex mattresses from IKEA, specifically the Sultan Erfjord. We bought one today and a friend helped us get it home. It was enclosed in a solid cardboard box and that's it. No plastic around the mattress inside the box and no plastic outside the box. This really bothers me as I've always seen new mattresses wrapped in plastic. How do I know that this wasn't a returned mattress? I know IKEA has an exchange policy, but I paid lots of money for a new mattress, not one that someone has possibly slept on already.
So, my simple question is...how was your NEW Erfjord mattress packaged?