YOUR NARRATIVE— we will need a comprehensive and detailed story of exactly what occurred.
Include “when, where, what occurred, by whom, to whom, and what happened as a result” details. Your
story should include the following, at a minimum:
• full name of your child,
• his place of birth and birth date;
• your full names and addresses as parents,
• the reason you took him to the doctor (well-baby check, immunization, suspected infection,
puzzling fever, earache, urinary problem, etc.);• name of the doctor, nurse or other medical professional;
• name and address of the clinic;
• the date (and if possible, the time) of the occurrence;
• whether you warned the med professional not to retract your son and were ignored;
• whether he or she wore surgical gloves;
• whether you observed him or her washing his or her hands;
• how aggressively the doctor retracted your child*;
• how far was you son retracted? All the way to the corona? (the widest part of the penis)
• your child’ reaction at that moment of retraction;
• your child’s condition the next few days or weeks;
• whether your child bled, had swelling, discharge, or showed other signs of trauma or infection
• any efforts you made to relieve your child’s distress
• your own distress and worry
• whether you were obliged to take your son to another medical professional or an ER;
• names of ALL of the offending professional’s clinic partners;
• the advice (good or bad) you were given about male genital hygiene and bathing techniques for
boys, and by whom.
(*Note: some knowledgeable docs will gently and carefully retract the child’s foreskin to the boundary
where the balano-preputial lamina attachment occurs. This is permissible in the (washed and gloved)
hands of a professional who otherwise knows this anatomy, a rare person in our experience. Assuming
that is all that occurred, this is no cause for a formal complaint unless the retraction is more aggressive
and there is pain, bleeding, and swelling and/or you saw the child’s glans appear in whole or part. Even
this exam technique is unnecessary –the need to see the urinary meatus in a healthy child is imaginary--
but it is also not harmful enough to warrant a formal complaint.
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