On Monday night I was rear ended. Thankfully my kids weren't in the car. I am guessing the car that hit me was going 20-30 mph. The damage was pretty minor, but my bumper will need to be replaced and there may be some additional damage. I had three carseats in the car at the time of the accident. Two of them were in the third row of my minivan.
I have always understood that carseats need to be replaced in the case of an accident no matter how minor the collision. However, my insurance company is claiming that since the children were not in the seats, they would proabably not replace them. Does anyone know if this is true? I asked them to provide some documentation that my kids would be safe in their seats, but so far that have not given me anything.
I appreciate any information you can give me. I would like to give them something in writing to support replacing the seats if that is in fact what needs to be done. Thanks in advance.