We foolishly bought from Sears (a Kenmore set). I hated the process, the store, and the delivery guy who tried to tell me it was too hot for him to do the hookup for us. (The sales person at the store insisted that hookup was a "free" part of delivery.)
We have had the duo for 7 years. We have never had a problem, breakdown, mechanical issue of any kind. I can't believe it's been 7 years already! It's like new.
BUT.... I'm not the biggest fan of it. We cloth diapered DS, and I had a complicated routine that took several washes just to make sure they were clean. We use cloth napkins and lots of dish towels/rags and I'm just never sure they're really clean. Now and then, DH complains that his undershirts are not clean enough/smell funny. Maybe it's the eco-friendly detergent? Maybe it's the washer? As for the dryer, it's VERY efficient. Except that there's some weird design flaw where at least one item in 3 loads will get stuck somehow and not tumble with the rest, so when you pull everything out, there's this one piece of clothing that is crumpled up, half-wet and totally wrinkled. You can't just take it out, flatten it and let it dry. It's.... weird.
I do admit there is a lot to be said for reliability/quality/durability. For that, it has been worth the money. But I'm not so sure I'd go that route again. Next time, we'll be at the locally-owned appliance store in the scratch-and-dent section.
Edited by swd12422 - 9/6/11 at 8:42am