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MDC still crashing Safari on iPad despite repeated cookie and cache clears

post #1 of 10
9/7/11 at 7:10am
Thread Starter 

Sometimes it's a random thread, sometimes it does it on my profile but usually it's just from clicking forums. 

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post #2 of 10
9/7/11 at 1:18pm

I checked via various paths and nothing crashed my Safari. 

 

If you give me your browser version and your iPad OS version I'll report it. 

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post #3 of 10
9/8/11 at 12:04pm
Thread Starter 

Why doesn't this thread show up on my activity feed?

 

Anyway my iPad is using IOS version 4.3.5 I don't know how to tell what version safari is being used, since it's a core app I think it gets updated with the IOS and not individually?

 

 

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post #4 of 10
9/8/11 at 12:10pm
Thread Starter 

I guess now that I replied to it the thread showed up on my activity feed. 

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post #5 of 10
9/20/11 at 4:12pm
Thread Starter 

I haven't been using the iPad much to come here since I posted, but both times I did it crashed safari again. Most recently within the last 2 days. 

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post #6 of 10
9/20/11 at 9:53pm

I'm sorry you're still having this problem. greensad.gif We haven't received any other reports of this occurring nor have we been able to reproduce it. But I will report it again so it will stay in the tech support ticket system. 

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post #7 of 10
9/21/11 at 6:59am
Thread Starter 

Thanks Cynthia. I was wondering if it was an issue only while using 3-G since it started when I was out of town but it also did it when I got back home and was on wifi. 

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post #8 of 10
9/21/11 at 7:17am

I'm still having issues (wrote to you a few weeks ago about it) and now it is starting back up- also using a mac and I "sign OUT" and it does sign me out but shows that I am "IN"??? my DOT stays green

 

clearing my cookies (history) some times corrects it other times doesn't and I only have ever had this issue with this site

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post #9 of 10
9/22/11 at 10:37pm

Woud you two please fill out a feedback form about this issue? Please do it from your iPad so we can log your iPad system and I can report it to tech support for further investigation. If you can also mention what action you are taking or page you are accessing when the crash occurs that would be helpful. 

 

Feedback Form

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post #10 of 10
10/8/11 at 6:30pm
Thread Starter 

I don't know how to fill out feedback for it from iPad. I hadn't been coming here from my iPad, but last night I tried to when I was surfing from bed LOL and it crashed safari again.  

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