replies to a thread aren't showing up

[CassnBeth]

I hope this information is enough to understand what is going on. I am not the most tech savvy person on earth.

 

What is broken: Briefly describe the problem you're having or the bug you're seeing.

 

Sometimes, I can see in a forum that a thread has had multiple posts, but they don't come up when I click on the thread.  Only the original post shows up in that thread, and I can't read the replies that are supposed to be there.

 

Where was I (include URL)?: Tell us where you were on the site - viewing a forum thread, reading a PM, performing a search, editing your profile...

 

Well, I was here, in the Parenting section:

 

http://www.mothering.com/community/f/35/parenting

 

The thread, "Friendships with 'mainstream' families?" is an example of one that was broken.  But just now, when I went to look at it again, it started working fine.  Previously, I could just start looking at threads at random and would very quickly find one that was broken.  Oddly, now, it's fine.

 

Browser Version/Operating System: Visit http://whatsmyuseragent.com/ and copy/paste the results here.

 

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.18) Gecko/20110628 Ubuntu/10.10 (maverick) Firefox/3.6.18

We tried the above-mentioned thread on an iPhone and saw the same problem, so it doesn't seem to be related to our computer.

 

How many times? (Number of times you saw this problem, ex: only once, several times, intermittent?)

 

Intermittent; it started two days ago and it happens all the time, but not on every single thread.  It was bad enough that it was almost impossible to read this forum.

 

Date? (when did this problem start happening to the best of your knowledge) 

 

9/8/2011

 

Steps to Reproduce (please list each step you took, even if it seems unrelated or obvious, put it in a list like this): 

I logged into my account

I clicked on Forums in the header

I selected the “Breastfeeding” forum

I clicked on the “Please Help” thread title

I typed in the quick reply box at the bottom of the screen

 

Simply visit an affected thread.  Nothing else seems to be required, because when I found a bad thread, it showed up as bad even on our iPhone.

 

Expected: What result did you expect to happen?

 

When the thread view says there are replies for a thread, I should be able to view the thread and see the original post and all of the replies. 

 

Screenshot: A picture really is worth a thousand words when it comes to troubleshooting. 

 

Unfortunately, since I can't reproduce the problem right now, I can't get a screenshot for you.

 

For assistance with capturing screenshots of your error on your computer:

Mac: http://graphicssoft.about.com/od/screencapturemac/ht/macscreenshot.htm

Windows: http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

[Cynthia Mosher]

When you say "broken" what do you mean? The thread is linked to a blank or non-existent page? When you hover your mouse over the last reply for the thread do you get the popup window showing you the text for it?

Is anyone else experiencing anything like this? I am not able to reproduce it myself so perhaps someone else will post to explain what they see and give us a screenshot so I can follow up with this more directly. :)

[CassnBeth]

I mean, the thread title is linked to a page that makes it look like there is only the original post to the thread and no responses yet. But I already know there are responses and, yes, if I hover over the "last reply" part I can see the preview of the text of the last reply.

We use linux and I have no clue how to do a screencap but as soon as my housemate gets back I will ask him how to do it. Oh! and this is happening again right now. I am trying to read a thread entitled "Friendships with mainstream parents" and can only get the original post from Calliope84.

[Cynthia Mosher]

I'm still not able to reproduce this. I get all five posts in that thread - you are talking about this thread aren't you? Friendships with mainstream parents

I'm sorry this is happening for you. I'm sure it is frustrating and restricting your participation here. Let's see if anyone else reports the same issue.