How can I get email updates again?

[xekomaya]

I feel like I have every setting set to "immediately" for updates to thread subscriptions. I checked my spam filter just in case and nothing there. I haven't been able to work this out since the forum update so long ago and I have mostly given up but I really want to make this work. Can you guys point me to every setting to check to be sure I get emails every time someone posts to a thread which I am subscribed to? 

Thanks!

[Cynthia Mosher]

It could be a delivery issue between your ISP and Mothering's.

Your general settings for Subscriptions are edited here: http://www.mothering.com/community/users/subscriptions/index/action/edit

[Cynthia Mosher]

It could be a delivery issue between your ISP and Mothering's. If it persists you might try calling your ISP and let them know if the issue and ask them to check to see if emails are not being delivered.

Your general settings for Subscriptions are edited here: http://www.mothering.com/community/users/subscriptions/index/action/edit

[xekomaya]

It is just a gmail account so really no ISP situation. Double checked and my email is still correct.  My last email was 7.23.11 and I had been getting several a day from subscribed threads. I have everything set to immediate. I have "notify me when other's message me" check box checked -- I don't get emails from PM's anymore either.  Either there is some over riding setting I am missing or just some forum-side glitch?  Oh well. 

[Cynthia Mosher]

I'll report it to our tech staff and see if there's some issue. :)

[xekomaya]

Hey it is fixed! I just got my first email in months.  If that was someone over in tech support BIG THANK YOU!!  

:)

[Cynthia Mosher]

From what they found, at some point you clicked an unsubscribe link in one of your emails. That removed you from the service, regardless of your account settings. We replaced your subscription in the database and things should be back to normal now. :)