crying during confrontations - Page 2

[anon_abroad]

I have really appreciated this thread. Just these few posts and talking about this issue has greatly improved my ability to not cry. I have recently had several difficult conversations over the phone and in person with various people and have felt my voice cracking or tears well up in my eyes, but it doesn't get to the actual crying bit, I seem to have a degree of rational control over it now, and this makes me feel really empowered, like I have CLOUT. Yay!

[aurora_skys]

I do this too :( I know that it's a perfectly natural biological product of distress but it still makes me feel like a fool. Just the other day a woman in my apartment complex caused about $1,000 of damage to my car's paint (I know it was her without a doubt) and I'm afraid to even talk to her about it. I need to get her insurance information but I think I will start crying if I begin a confrontation with her. It sucks. I have to get my husband to handle things like this for me and her gets mad at me because he can't understand it and thinks I'm just trying to get out of handling business.

[MrsGregory]

Can you write that woman a note that starts off something like: "I am pretty upset about this situation, and I don't want to be rude or angry with you, so I am writing this note instead..."?  Maybe then by the time you have to talk to her face to face some of the upset will have been relieved for you?