Me tooI felt April's apology was heartfelt. I felt she really just got in over her head and paniced. So when it was posted that she was open for orders again I gave her a second chance.
I placed my order on March 9th. Paid via paypal, received an order confirmation and receipt from Paypal. I did not receive my order. I e-mailed April twice asking about my order. No response to either e-mail. The website then was changed with a note saying it had been sold and the new owners were to take over on March 13th. I also filed with Paypal and I'm waiting to hear the result but it sounds as if I will not see a cent of my payment or my merchandise.
"Fool me once shame on you, fool me twice shame on me"
I have e-mailed the new owners to see if they know how to contact April or if they will be honoring the orders placed right before they assumed ownership. It appears she's left them with a bunch of customers who are out their money and merchandise. I wouldn't be too happy if I were the new owner. I wonder if they knew of the business' recent reputation?
***UPDATE*** I finally received my refund. Paypal found in my favor after I filed a claim but April had closed her account so they were not able to recover any money. I started e-mailing April and still got a complete runaround. Said she moved and had no Paypal account and hadn't opened her checking account yet. She said she'd mail me a check the next day. I waited 2 weeks and when I e-mailed her, she replyed saying she mailed the check and "someone had cashed it". I never got it. I had enough and told her I didn't believe she ever mailed the check. I stated that I wanted her to send the check with delivery confirmation or I was going to file charges. I FINALLY got my refund last week.