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I have to rave about the great customer service from

I ordered a lavender wonderoo plus wonder-full hemp insert for a friend who just had a new baby. Rachael's mother actually delivered the diaper to my doorstep the very next day -- with a cash refund for shipping! In the past, I had ordered muttaqin wipes (they are the yummiest wipes I have yet to try) and those were delivered to my door as well for free. (I live in Austin)

Rachael is an active member in the local AP community and gives 5% discounts to AP families (I think you have to email her directly to get the discount, though)